Welcome to the Coca‑Cola Consumer Privacy Policy

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Coca‑Cola’s California Privacy Notice (California Privacy Notice) applies to the processing of personal information of residents of the U.S. State of California (California Consumers) as required by the California Consumer Privacy Act of 2018 (CCPA). 

If you are a California Consumer, this California Privacy Notice is designed to help you understand the categories of personal information that we collect about you, where we get that personal information, why we process it, who we share it with, and the rights you have to know and control your personal information.  If this California Privacy Notice and any provision in the rest of our Privacy Policy conflict, then this California Privacy Notice controls for the processing of personal information of California Consumers.  This California Privacy Notice does not apply to employees, contractors, contingent workers, or job applicants.  

Notice at Collection

For CCPA purposes, Coca‑Cola generally acts as a “Business” with respect to your personal information.  A Business is similar to a Data Controller, which means that Coca‑Cola determines how and why the personal information that Coca‑Cola collects from or about you is handled.   

This Notice at Collection of personal information describes our personal information collection practices when we are acting as the Business, including a list of the categories of personal information we collect, the purposes for which we collect personal information and the sources from which we collect personal information. 

Although we already explain what personal information we collect and why above in this Privacy Policy, the CCPA requires that we make our disclosures using the categories of personal information used in the definition of personal information in the CCPA.
 

Below you can find the Category of Personal Information Listed in CCPA, the Category of Source, Business or Commercial Purpose for Collection, and Categories of Third Parties with which Coca‑Cola shares. 

Category: Identifiers
Source: Directly from you
Purpose: Performing the Services of Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties

Category: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Source: Directly from you
Purpose: Performing the Services of Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties

Category: Protected classification characteristics under California or federal law
Source: Directly from you
Purpose: Performing the Services of Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties

Category: Commercial information
Source: Directly from you
Purpose: Performing the Services 
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties

Category: Biometric information, which is information about your physiological, biological or behavioral characteristics
Source: Coca‑Cola does not collect this information as of the Effective Date
Purpose: Coca‑Cola does not collect this information as of the Effective Date
Third parties: Coca‑Cola does not collect this information as of the Effective Date

Category: Internet or other electronic network activity
Source: Directly from you, Automatically collected during use of the Services
Purpose: Performing the Services 
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties

Category: Geolocation data
Source: Directly from you, Automatically collected during use of the Services
Purpose: Performing the Services 
Third parties: Service providers, Other third parties

Category: Audio, electronic, visual, or similar information
Source: Directly from you
Purpose: Performing the Services 
Third parties: Service providers

Category: Professional or employment-related information
Source: Directly from you, From third parties
Purpose: Performing the Services, Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners

Category: Inferences drawn from other categories to create a profile about a California Consumer
Source: Coca‑Cola
Purpose: Advertising and Marketing
Third parties: Service providers, including marketing vendors
Affiliates and bottler partners
Other third parties

Your California Consumer Privacy Rights

CCPA offers California Consumers the following key privacy rights:

• Right to Access Information: You have the right to request access to personal information collected about you and information regarding the source of that information, the purposes for which we collect it and the third parties and service providers with whom we share it. 
• Right to Request Deletion: You have the right to request that we delete certain personal information that we have collected from you. 
• Right to Opt-Out of Sale of Personal Information to Third Parties:  Coca‑Cola does not sell your personal information to third parties within the meaning of California law.  If this policy changes, we will notify you and provide you with information about how to opt out of sale of your personal information by us. Sharing your personal information with our service providers is not a sale of your personal information because we make sure that our service providers are contractually obligated to use the personal information only to provide services to us and not sell it. 
• Right Against Discrimination: We will not discriminate against you for exercising your rights under the CCPA. We will not deny you goods or services for exercising your rights; charge you a different price or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, because you exercised your rights; provide you a different level or quality of goods or services because you exercised your rights; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services as a result of exercising your rights.

To submit a request to exercise your California privacy rights, please: 

• click here [link to https://us.coca-cola.com/privacy-policy#rights] 
• call toll-free to 1-800-438-2653 
• email us at: https://us.coca-cola.com/support/contact-us/ 

To submit your request, please be prepared with your name, email address and place of residence.  You may authorize another person (your agent) to submit a request on your behalf.  

We aim to complete requests as soon as reasonably practicable and consistent with any applicable laws. Please note that it may take additional time to verify and fulfill agent-submitted requests. If you have an account with us, you may also make certain changes directly through your account profile page. Please note that changes you make on your account profile page through the Services may not always be reflected on parts of the Services operated by us.

Please note: 

• We may (and in some cases are required to) verify your identity before we can act on your request to exercise your California privacy rights.  After we receive and process your request, we will contact you using the email address provided in your request with instructions on how to verify your identify, after which we will check our records for matching information.   
• We may not honor part or all your request – for example, certain information we collect may be exempt from this California Privacy Notice, such as public information made available by a government entity or information covered by a different privacy law.  In these situations, we will explain why we do not honor your request when we respond to you.

Notice of Financial Incentive 

We may offer discounts or other benefits to consumers enrolled in certain rewards or promotional programs, including: (1) Consumers can opt-in to email promotions from CocaCola by submitting their email address through the Site. Additional terms and conditions are posted there. (2) Consumers can snap and upload sip & scan codes to access rewards, sweepstakes and other experiences. Consumers who are logged into their Coke.com account while participating in sip & scan may save and redeem such rewards. Additional information is available at https://us.coca-cola.com/sip-and-scan-faq/. (3) Consumers can create a CocaCola account and receive 15% off their first order at the CocaCola store.  (4) Consumers can participate in Coca‑Cola’s social promotions, contests or sweepstakes for a chance to receive the benefits described in each such promotion.   

Coca‑Cola does not generally assign monetary or other value to consumers’ Personal Information, and our promotions activity changes continually. To the extent California law requires that a value be assigned to such programs, or the price or service differences they involve, Coca‑Cola values the Personal Information collected and used under each program as being equal to the value of the discounts or other financial incentives provided in each such program, based upon a practical and good-faith effort to assess on an aggregate basis for all collected information: (1) the type of Personal Information collected in each program (e.g., email address), (2) the use of such information by CocaCola in connection with its marketing activities, (3) the range of discounts provided (which can depend on each consumer’s purchases under such offers), (4) the number of individuals enrolled in respective programs, and (5) the products for which the benefits (such as price difference) can apply. These values can change over time. Note that this description is without waiver of any proprietary or business confidential information, including trade secrets, and it does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards. 

When Coca‑Cola uses Meta’s remarketing tools, Coca‑Cola uses the limited data use feature to ensure that Meta processes personal information of California Consumers as a service provider under CCPA with respect to personal information flagged as from or about California Consumers. This means that Meta limits use of that personal information to comply with CCPA. 

A different California law permits California residents to request a notice disclosing the categories of Personal Information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. At this time, Coca‑Cola does not share Personal Information with third parties for their direct marketing purposes.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec placerat suscipit sem id pharetra. Fusce enim lectus, iaculis et bibendum et, volutpat commodo mauris. Suspendisse quis dolor et enim vehicula fermentum sed sit amet tortor. Phasellus rutrum blandit est, vel aliquam nisi posuere eu. Duis dignissim feugiat odio vel pellentesque.