India:

For the purposes of Supply of goods and services to the concentrate plant(s) located in India, the following additional terms may be noted by the Supplier, the same may be read as part and parcel of present Agreement. In the case of conflict between the terms of the Agreement/ Master Agreement as the case may be and the clause set out herein, unless repugnant to context, the terms contained herein will prevail. Other terms of the Master Agreement/ Agreement shall remain unchanged.

 

OTHER TERMS AND CONDITIONS:

 

The Supplier shall submit "Food Grade" & "Material of Construction" certificate for every item/s. The Supplier must note that entire ordered material will not be accepted if the delivery is not accompanied by a valid signed and stamped certificate as applicable. It is the Suppliers responsibility to inform our indenting department immediately after receiving this order in advance and in writing on whether the "Food Grade" & "Material of Construction" certification is applicable to the ordered item/s or not. Company’s indenting department will take appropriate note of the Supplier's response and inform them back in case of any ambiguity.

-Food Safety & Hygienic Working/Design: The Supplier understands and agrees that any manufacturing/ fabrication/ repairing/service/labour work done for Company.; either in our Company premises or anywhere outside must be done with required precautions and adhering to all food safety and hygienic working/design requirements. The working methodology adopted by the Supplier and the quality of work done must comply with all relevant Indian and global manufacturing/installation requirements and standards. The following standards will be used by the Supplier to control the quality of work done and the processes followed while executing any work/ manufacturing any item for our Company.

- ISO 9001: Quality Systems

- ISO/ IEC17799: Security Policies

- IEC61508: Functional safety of electrical/ electronic/ programmable safety related systems

- FSSC 22000: Food Safety Requirements

The Supplier must in advance co-ordinate with our indenting department in case of any clarifications required with regards to food safety and hygienic working/design. Further, the Supplier should have all clarifications put in mail/writing to avoid any mis-understandings at later stage. Company’s indenting department reserves the authority to reject any work (i.e. material or labour) in case found to be carried/ delivered without adhering to the Food Safety & Hygienic Working/Design requirements.

-Supplier will provide required layouts and other important manuals/ information for installation of material/product in advance before arrival of material so that our indenting department can do the required installation arrangements.

-Quality issues with the product/s supplied: In case Company reports any issues with the quality of the product supplied during the actual production line usage (i.e., during warranty period/ valid shelf-life period) then Supplier shall take immediate step to depute your personnel at no-extra charges to inspect the balance material in our stock and replace all the products with fault/problems immediately without any extra charges. The faulty material can be taken back by Supplier at own expenses on "As-Is" basis with proper documentation and GST tax management as per government rules. This faulty product will be treated as rejection at our side.

--Testing of material/installation: Supplier shall carry out a detailed testing and checking of the work carried/material supplied. If required, Supplier shall deploy outside experts to certify the work. Company shall not pay any extra charges for this arrangement. These charges will be treated as inclusive in the order value.

-If required by Company’s indenting department Supplier will sign a separate Service Level Agreement with the Company. The same will be executed by the Company’s indenting team directly. However, please note that the commercial and all other terms mentioned in this order shall have to be abided by and no change will be accepted.

-Warranty/ Guarantee on parts/workmanship: As per standard applicable. Supplier will provide warranty/guarantee card as applicable with the delivery/workmanship duly signed and stamped.

During the warranty/guarantee period in case there is any issue with material (i.e., manufacturing defect etc.) or workmanship then Supplier shall rectify/ replace the same on urgent basis without any extra charges.

-All the Supplier’s  people/engineers/transporters responsible directly or indirectly for execution of this order and entering our Company premises should be covered under ESI, PF, Minimum Wages Act and relevant insurance policies by the Supplier; Company will not be responsible for any accident at any stage of the work inside or outside our Company premises while executing this order.

- Supplier shall comply with all the statutory safety norms and environmental safety norms required by various bodies of the government and keep the Company posted about the same.

-All vehicles of the Supplier’s people/engineers/transporters/courier entering our Company premises shall hold a valid and live Pollution Under Control (PUC) certificate. The driver of the vehicle must hold a valid driving license and the RTO Registration Paper/ Card for that vehicle. The vehicle will only be allowed to enter our Company premises after due checking for the documents at our security gate.

-Supplier personnel shall have to bring your own Personal Protective Equipment (PPE) while entering our Company premises. All such PPE's must hold a valid usage certificate. SAFETY ADHERENCE IS OF TOPMOST PRIORITY.

- Supplier  its representatives/authorized contractors if any should make entry of all the material at our Company’s Security Gate.