Terms & Conditions Diet Coke Win What You Love 4th September 2023 - 28th February 2024
These Terms and Conditions (“Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.
Promoter: Coca‑Cola Ireland, Ground Floor, 2 Ballsbridge Park, Ballsbridge, Dublin 4; no entries should be sent to this address.
1. The promotion is open to residents of Republic of Ireland and Northern Ireland only, excluding employees (and their immediate families) of Coca‑Cola Ireland, Coca‑Cola Hellenic Bottling Company, their affiliates, agencies, or anyone else professionally connected with the promotion.
2. Entrants must be 18 years or over.
3. Internet access and registration required.
4. Purchase of product required from participating outlets as detailed below . Retain receipt and scan valid purchase receipt in downloaded Coke App (Diet Coke Always on).
5. Entry is only valid via the Coke App (Diet Coke Always on).
6. Maximum 100 entries per person in total across the entire promotional period, with each entry being linked to coins, received on the uploading of a valid scanned receipt and gems earned by playing games in the Diet Coke always on promotion in the App Game.
7. Maximum of 1 win per person per prize type during the promotion.
8. No entries from agents, third parties, organised groups, syndicates or aliases will be accepted. No incomplete, corrupted entries or multiple entries from the same person beyond the total limit will be accepted. The entry must be made directly by the person entering the promotion. Only genuine valid entries will be considered.
9. The Main Promotional period runs from 09:00 04.09.2023 until 09:00 28.02.2024.
10. There are options to enter up to 6 monthly prize draws at the times as specified in the App and detailed. To enter into the Diet Coke always on prize draws, you will need to obtain coins through purchase and gather gems available via the online App games. There are opportunities to play games for a chance to win Gems in one of three prize levels, there is an easy, medium, or hard level.
Prizes available to be won in the promotion:
- 100 x Ring Lights
- 100 x Umbrellas
- 100 x Mini Pin Badges
- 200 x Trolley Coins
The prizes will be split into the following months draws:
11. The monthly prize draws will take place the next working day (the same day for February) following the end of the previous month, with all valid entries from the preceding month being entered into the draw.
All draw dates are as follows:
· Draw for 09:00 4th September 2023 – 23:59 30th September 2023 entries will take place on 02.10.23
· Draw for 00:00 1st October 2023 – 23:59 31st October 2023 entries will take place on 01.11.23
· Draw for 00:00 1st November 2023 – 23:59 30th November 2023 entries will take place on 01.12.23
· Draw for 00:00 1st December 2023 – 23:59 31st December 2023 entries will take place on 02.01.24
· Draw for 00:00 1st January 2024 – 23:59 31st January 2024 entries will take place on 01.02.24
· Draw for 00:00 1st February 2024 – 09.00 28th February 2024 entries will take place on 28.02.24 after 09:01
All draw Monthly entry periods will run from 0:00 on the first applicable day of the month – 23:59 on the last applicable day per calander month as detailed apart from the first draw period which will run from 09:00 – 23:59 and the final draw period which will run from 00:00 – 09:00 on the last day of February.
Entries will not be carried forward to any subsequent draws.
How to Enter
12. For the chance to enter and win, purchase a participating product as detailed in section 15 from one of the following participating retailers and retain the receipt/proof of purchase.
Participating retailers (ROI)- subject to availability
Participating retailers (NI)
13. Entrants will be required to login or create an account in the Coke App (Diet Coke always on) providing their full name, D.O.B and a valid email address (which is personal and accessible throughout the promotion).
14. In order to enter for the various monthly prize draws in the Diet Coke always on promotion you will need to gathercoins obtained via purchase and uploading of valid till receipts and earn gems by successfully participating in the games within the Coca‑Cola App.
15. Scan the valid purchase receipt from selected outlets. Download Coke App from the App Store or Google Play Store and then submit the scanned proof or purchase / receipt in the Diet Coke always on promotion in the Coke App. to receive coins & play games to earn gems for a chance to win in monthly prize draws.
Promotional coins are available with a genuine, valid uploaded receipt confirming the purchase of one of the following standard packs, subject to retailer stock and availability.
1. 8 Pack x 330ml Cans
2. 12 Pack x 330ml Cans
3. 24 Pack x 330ml Cans
4. 330ml Cans
5. 500ml PET Bottles
6. 2L PET Bottles
7. 8 Pack of 150ml cans
The Promoter reserves the right to refuse any uploaded till receipts/invoices/proof of purchases that:
· Are out of focus/blurry;
· Do not have the correct product clearly visible;
· Do not have the correct participating retailer on top of receipt
· Are old, out of date, or fall outside of the stated promotional period;
· Show purchase locations in geographical locations outside the stated promotional area;
· Are not unique to the individual.
16. The Promoter reserves the right at its sole discretion to disqualify any individual found to be tampering with or altering till receipts. Any attempts to submit any invalid till receipts may result in the participant’s application being frozen and possibly deleted. The Promoter reserves the right to verify the eligibility of all entries to protect itself against fraudulent, invalid, or repetitive entries Statutory rights are not affected.
17. No duplicate itemised till receipts will be accepted. The Promoter reserves the right to disqualify any claimant attempting to use multiple names, false names, or attempts to manipulate receipts. The Promoter reserves the right to refuse to accept any entry that it believes to be in breach of these Terms and Conditions.
18. To enter a monthly prize draw you will require 1 coin and 50 Gems.
19. There are 3 levels of games available to be played in the App and each level has a sublevel. The more difficult the game level the more gems are available to be gained. Details of the gems available can be found in the Diet Coke Always On game within the App.
20. How to Play: Play our Diet Coke Love What You Love game - to earn coins, you will need to balance a stack of fashion items on the table by using the hands in the game to position where to drop each item. You will also be awarded bonus Gems if you get a perfect score. The better your skills, the more Gems you will earn, redeemable for entries into the Prize Draws via the win section.
21. Daily Play Limit: Play and re-concur levels as many times however, you only have 5x plays per day where you can earn Gems. You can continue to play games, but no gems will be available to collect and your daily play limit will reset at midnight.
22. Once you’ve accumulated Gems from playing the game, your gems will automatically be visible in your ‘My Points’ section within the App. Your ‘My Points’ balance is a live count of all the in-App currencies you have collected. Your Coca‑Cola App ‘My Points’ can be found via the bottom navigation in the App. To use your Gems, visit the win section within the App to explore the available prizes. Each prize shows the amount of gems required for entry, along with the prize description. Within the prize description screen, there is a prize redemption button that has to be clicked in order to enter for your chance to win the prize. Once you have successfully entered for your chance to win, the Gems will be automatically deducted from your ‘My Points’ section of the App and you will see an onscreen message confirming your entry or participation.
23. All valid entrants will, upon entering receive an onscreen message confirming their entry into the relevant monthly prize draw.
24. Winners will be informed via email within 2 working days of the relevant prize draw taking place that they have won a prize from their respective monthly draw. All valid entries will have an equal and random chance of winning across the relevant prize draws which will be carried out via an independently verified computer programme process for each of the monthly prizes.
25. Only valid entry information and the correct number of Gems will be accepted. The Promoter reserves the right to disqualify and reject any inappropriate entries. All entry information is subject to verification and interrogation. Entry information or Gems may not be sold or exchanged.
26. In the event of suspicious activity, the Promoter reserves the right to gather information or obtain further evidence to confirm the legitimacy of the entry/ win.
27. There is no limit to the number of draws you can enter in any month, but you can only enter a maximum of 100 times in total and you will need the correct quantity of coins and Gems to enter the relevant promotional draw.
Promotion prizes and details of the branded product
Ring Lights: Diet Coke branded LED ring light to clip to your mobile phone. Rechargeable with USB. 3 brightness levels (low, medium, high). Dimensions: 8.4 x 2.3cm.
Umbrellas: White Diet Coke branded umbrella with LED interior lighting. 3x AAA batteries and operating manual included. Convenient automatic function for quick opening, high quality windproof system for maximum frame flexibility in stormy conditions, flexible fiberglass ribs, Soft-Feel handle with integrated push button, button to turn off the light and promotional labelling option, higher corrosion protection due to black galvanized steel shaft, 111cm in diameter and 85cm in length when closed. Weight 530g.
Mini Pin Badges: Diet Coke branded, silver, mini pin badges. Zinc injection w/soft enamel. 30mm x 2mm thick Low 3D, single side Nickel plating 1 colour filled Red 485c. Butterfly clutch fitting. Biodegradable bagged. Individual weight: 8g
Trolley Coins: Diet Coke branded Name of metal: Iron. Stamped both sides and filled with soft enamel. Silver nickel plated Fitted with split ring and dog clip. Size: 23.43mm diameter x2.8mm thick. Weight:13.7g/1 pc.
28. There are 500 prizes in total, as detailed, that are available to be won during the Always on Diet Coke promotion ending at 09:00 on 28th February 2024.
29. Only one win per prize type per person, so an individual could win each of the four monthly prizes across the duration of the promotion.
30. During the promotion, those consumers who chose to enter the monthly prize draws will be entered based upon the date and time of entry. Entry draws will take place via an independently audited and verified prize draw programme. See details of the breakdown of entry periods and corresponding prize draw above. Any entries on 28th February 2024 pre 9am will be entered in the February 2024 draw.
31. All valid entrants will receive confirmation after entry via an onscreen message. Their ‘raffle ticket’, which is their participation voucher and includes information about when the draw will take place. This can be seen in their profile under ‘my prizes’.
32. Winners only, however, will be sent a confirmation email (using the email address submitted upon entry) to confirm their win (subject to verification) within 2 working days of the relevant draw taking place.
33. The winners will have been requested in the email sent to provide additional information within 14 working days including their address via a secure link to start the verification process. During the offline claims process, once verified, winners will receive a further confirmation email informing them that their prize will be with them within 28 working days of the date of verification. It is the responsibility of entrants to check junk/spam folders to ensure they are in receipt of any communications.
34. Prizes are strictly non-transferable and must not be sold, auctioned nor advertised for sale whether on the internet, in newspapers or elsewhere. Any person found in breach of this term will be disqualified from participating. No cash alternatives or other alternative prize will be available in whole or in part, except in the event of circumstances outside the reasonable control of the Promoter, whereby the Promoter reserves the right to substitute the prizes with prizes of equal or greater value. The prize will only be awarded directly to the Winner.
35. The Promoter will make reasonable efforts to contact the winners and then after successful contact, to receive the relevant information to allow fulfilment of the claim and arranging the prize dispatch. Regular reminder emails (up to 3) will be sent out to winners until they either redeem their prize in full or the Promoter forfeits the prize. Inaccurate information may result in the prize being forfeited. If a winner has not responded to notifications after 14 working days or if a selected winner is ineligible, otherwise in breach of these Terms and Conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to withdraw the prize and to forfeit this origin win and to reallocate the prize, if possible, to the reserve drawn next in line in the relative monthly draw. Winners should retain their notification email message until their win has been verified. This process will continue until all winners and reserves for any prizes outstanding have been contacted as detailed. The reserve winner contacting process will continue until up to two (2) reserves have been contacted for any outstanding prize. Any prizes that have not been claimed after this process has been executed will be withdrawn from the promotion. Entrants are encouraged to monitor their email account during this time in case they are a winner.
36. The prizes will be fulfilled via Secure, Tracked Delivery. All prizes will be dispatched within 28 working days of the confirmation of each winner’s additional information, including postal address and any other information required.
37. The Promoter accepts no responsibility for failed delivery due to provision of incorrect contact details. Any prize that is returned undelivered will be assumed unwanted and the Promoter reserves the right to re-allocate, if time permits, using the same process referred to above in these Terms and Conditions.
38. The Promoter reserves the right to verify all entries, game plays plus all wins and to block user accounts without warning, to refuse to award a prize, withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
39. A list of winners’ surnames and their counties will be available by posting your request to winnerslistIE@cocacola.eu and using the subject line ‘Diet Coke Always On IE 2023’ within 3 months of the promotion closing. The promoter reserves the right to refuse any or all such requests. Should a winner object to their information being made available, they should contact the Promoter by emailing email@example.com.The promoter may nevertheless disclose the information to the relevant Advertising Standards Authority if required to do so.
40. Winners may be required, if they consent, to take part in reasonable publicity relating to this promotion without further remuneration.
41. The Promoter reserves the right to add more prizes into the main promotion. Winners only will be notified in line with these Terms and Conditions.
42. The Promoter's decision is final in all matters pertaining to the promotion.
43. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
44. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize/gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
45. The Promoter may at its absolute discretion disqualify any participant found to be tampering with the entry process or operation of the App or to be acting in any manner disruptive to the promotion.
46. Sometimes, through reasons outside of the Promoters control, the App may not be accessible. The Promoter cannot guarantee continuous, uninterrupted access to the App. No responsibility will be accepted for any difficulties in entering, claiming or any entries/claims delayed or corrupted. The Promoter will have no liability for any loss arising out of such an event.
47. Limitations of liability: insofar as permitted by law, neither the Promoter nor the promotional parties assume any responsibility or liability for:
· Any faulty, incorrect, errors or failed electronic data transmissions.
· Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this promotion;
· Inaccessibility or unavailability of the internet or the App or any combination thereof;
· Insofar as permitted by law, any injury or damage to participants or to any other person’s computer which may be related to or resulting from any attempt to participate in the promotion.
48. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
49. These Terms and Conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by the relevant local courts who shall have exclusive jurisdiction over any and all disputes arising out of, relating to or concerning these Terms.