TERMS & CONDITIONS FOR “LOTUS’S EXCLUSIVE FIFA 2026” PROMOTION (the “Promo”)

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) BEFORE ENTERING THIS PROMO. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND COCA-COLA REFRESHMENTS MALAYSIA SDN. BHD. (“PROMOTER”) ESTABLISHING THE TERMS AND CONDITIONS UNDER WHICH YOU (“PARTICIPANTS”) ARE ENTITLED TO PARTICIPATE IN THIS PROMO. BY ENTERING THIS PROMO, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO ABIDE BY THESE TERMS AND CONDITIONS AND PRIVACY POLICY.
 

A. Eligibility

1. This Promo is valid in Malaysia only and is open to all Malaysian citizens, residents, work permit holders, and valid Malaysia pass holders who are aged 18 years and above.

2. Persons ineligible and excluded from this Promo are: (a) Employees of the Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd.; Coca‑Cola Far East Limited (Malaysia Branch), and/or their respective advertising, fulfilment and Promo agencies; (b) Affiliates and subsidiaries and the immediate families (spouses, and parents, siblings, children and each of their spouses and household members) of each of (a) and (b); (c) Persons who are prohibited under the laws of their country of citizenship, residency or domicile to participate in any games of chance and/or skill, or this Promo; and (d) Business partners, suppliers/distributors of the Promoter. 
 

B. Promo Period

1. The Promo starts from 00:00hrs on 01 April 2026 and ends at 23:59hrs on 31 May 2026 (“Promo Period”).

2. Any entry received outside of the Promo Period shall be automatically disqualified from participation. The Promoter is not liable for any lost, delayed, or misdirected Entries (as defined in paragraph C.1, C.2, C.3 and C.4 below).
 

C. How To Participate

1. Purchase either (i) one (1) carton of 24 units from any of the participating brands, or (ii) a minimum of RM30 worth of products from any of the participating brands as listed under paragraph C.2 below (“Participating Brands”) in a single receipt (“Proof of Purchase”) from any Lotus’s stores that carry products from the Participating Brands and display the Promo’s point‑of‑sale materials (“Participating Stores”) during the applicable Promo Period. You are advised to keep the original Proof of Purchase for record and/or verification purposes.

2. The Participating Brands are as follows: “Coca‑Cola”, “Fanta”, “Sprite”, “A&W” and “Schweppes”.

3. To participate, Participants are required to EITHER (i) scan the QR Code printed on the in-store point of sale materials; OR (ii) log in to the Promo website at http://www.coca-cola.com/my.

4. The Participants would then be directed to a landing page and, upon selecting “Participate”, will be redirected to a WhatsApp chatbot where the Participants are required to choose the “LOTUS’S EXCLUSIVE FIFA 2026” promotion and submit the required details, including (without limitation) their full name, contact number, email address, state of residence, and a photo of the Proof of Purchase (each an “Entry” or collectively “Entries”).

5. This Promo is separate from and independent of the national-level promotion titled “COCA-COLA FIFA 2026” conducted by the Promoter (the “National Promotion”). This Promo and the National Promotion are each governed by their respective terms and conditions. If a Participant’s purchase also satisfies the eligibility and participation requirements of the National Promotion, the Participant may also participate in the National Promotion, subject always to compliance with the National Promotion’s terms and conditions.

6. Only a printed official receipt from a Participating Store with clear details of the purchase is acceptable. Any manual/written/illegible receipts will be deemed invalid, and the accompanying Entry will be disqualified.

7. Multiple entries are permitted. However, each Entry must be supported by a different Proof of Purchase (i.e. a Proof of Purchase is valid for one (1) entry only). In the event of multiple qualifying purchases in one Proof of Purchase, it shall be considered as one (1) entry.

8. Phone data and/or internet usage to participate in this Promo may be subject to charges by your service provider / carrier which shall be borne by the Participant.

9. Personal information (including images) collected or received from the Participants may be used by the Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd., Coca‑Cola Far East Limited (Malaysia Branch), and/or their respective agents and agencies for the purposes of administering the Promo, including conducting a background check on the Participants’ identity, and verifying their eligibility to participate and receive a Prize.  By participating in the Promo, the Participants explicitly allow the Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd., Coca‑Cola Far East Limited (Malaysia Branch) and/or their respective agents and agencies to contact the Participants via the Participants’ particulars provided for such purpose. The Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd., Coca‑Cola Far East Limited (Malaysia Branch) and their respective agents and agencies values all personal information received and shall not disclose or furnish the Participants’ personal information to any unrelated third parties (save for their respective agents and agencies for the purposes of this Promo or where required by law). The Promoter shall manage all personal information collected, which contains personal data, according to the Personal Data Protection Act 2010.

10. All Entries (including the Proofs of Purchase) submitted shall become the property of the Promoter and will not be returned.

11. Each Entry shall be subject to verification by the Promoter and / or its representatives. In the event that details provided are invalid as determined at the Promoter’s sole discretion, the Entry will be disqualified.

12. Any Entry that is incomplete, missing the Proof of Purchase, illegible, mutilated, altered, duplicated, tampered with, not obtained legitimately, or which contains printing, typographical, mechanical, or other errors will be disqualified.

13. The use of any voting software or any other mechanical or electronic means that enable you to automatically send Entries repeatedly is prohibited and will render all Entries submitted by you invalid. The Promoter reserves the right to take action as may be available under the law against you.
 

2. The total number and type of Prizes that will be awarded in this Promo will not exceed those as stated in Paragraph D.1 above. By participating in this Promo, the Participant acknowledges and agrees that in no event will more than the stated number of prizes be awarded.

3. Prizes are available on an as-is basis and are not transferable, exchangeable, or convertible to cash. The Promoter reserves the right not to award any Prizes or any alternative prizes of equal or greater value, for any reason whatsoever to a Participant who fails to meet any stipulated requirement for the claiming of the Prize. Promoter also reserves the right to substitute the Prize with any other prizes of equal or greater value.

4. Winners will be selected via a draw (“Draw”) to be conducted on 08 June 2026 which is based on the following mechanics:

a. Grand Prize winner selection: The overall total number of entries received for the Promo will be divided by a factor of 4 to determine the Grand Prize winner.

- For illustrative purposes, a total of 10,200 valid Entries was received. The Grand Prize Winner will be the Entries at positions #2,550.

b. First Prize winner selection:  After deducting the entries of the Grand Prize winners, the remaining entries received will be divided by a factor of 25 to determine the number of First Prize winners.

- For illustrative purposes, a total of 10,199 valid Entries was received. First Prize Winners will be the entries at positions #408, #816, #1224 and so on.

For the avoidance of doubt, where the calculation results in a decimal figure, any decimal of 0.5 and above shall be rounded up to the next whole number (i.e. increased to the nearest whole number), while any decimal of 0.4 and below shall be rounded down (i.e. the decimal shall be disregarded).

5. Each Participant is entitled to win only one (1) Prize throughout the entire Promo Period. For example, a winner who wins the Grand Prize will not be eligible to win a First Prize as well.  Further, only Participants who have not won any prize other than Instant Prize(s) in the National Promotion shall be eligible to win a Prize under this Promo.

6. Winners may be required to sign or acknowledge a Participation/Release Agreement in such form as may be required by the Promoter in order to claim the Prize.

7. The Winner will be notified either through email, WhatsApp text, or phone call with details of how to claim the Prize. Winner must produce the original Proof of Purchase for Prize collection and a valid Malaysia Identity Card or Permit once Proof of Purchase has been validated.

8. Where a Winner is unable to be contacted or where a Winner is subsequently found to be ineligible or disqualified, for any reason whatsoever, the Promoter reserves the right to substitute the Winner with an alternative winner.

9. Unless otherwise specified, all Grand Prizes MUST be claimed by 15 June 2026, and all First Prizes MUST be claimed by 15 July 2026. Prizes not claimed by the stipulated date will be forfeited.

10. Prizes are subject to the terms and conditions of the respective sponsors and third-party vendors, if any. The Promoter is not liable for these conditions and the use of the Prizes.

11. The Promoter shall not be liable for warranties, maintenance, taxes or any additional costs associated with the Prizes. Prizes will be awarded in Malaysia only.

12. In respect of the Grand Prize, the following clauses shall apply: -

12.1 Both the winner and his/her traveling companion are required to sign a Participation/Release Agreement in the form prescribed by the Promoter to claim the Grand Prize.  Non-compliance of this requirement will result in disqualification in which event the Promoter will award the Grand Prize to an alternate winner (being the next entry).

12.2 Each Winner and his/her traveling companion must travel together on the same itinerary and are solely responsible for obtaining all necessary travel documents (e.g. valid passport and visa (if required)). The Grand Prize is subject to the standard terms and conditions of the sponsors, third-party vendors and/or service providers. The Winners may be required to present a valid credit card at time of accommodation check-in.

12.3 All documentation reasonably required by the Promoter and/or its agents to arrange the travel bookings (including but not limited to passport details) must be provided upon request. Failure to do so may result in forfeiture of the Grand Prize at the sole and absolute discretion of the Promoter.

12.4 All applicable taxes, fees, charges and surcharges in connection with the Grand Prize, including but not limited to passport, visas, additional transportation, personal and incidental expenses, travel insurance, taxes, phone, extra-person charges, and any other applicable expenses shall be the sole responsibility of the Winners.

12.5 The travel shall be deemed fully utilised upon confirmation of a qualifying booking and shall not be cancelled, reinstated, refunded, replaced or rescheduled under any circumstances, including but not limited to any cancellation or change initiated by the Winners or arising from operational, airline, accommodation, weather-related or other unforeseen events.

12.6 If travel to the designated country becomes impossible, impracticable or inadvisable due to any event beyond the reasonable control of the Promoter, including but not limited to the issuance of a travel advisory, quarantine or border restrictions imposed by any government or authority, the outbreak or resurgence of any epidemic, pandemic or disease (including Covid‑19), or the occurrence of war, hostilities, terrorism, civil unrest, strikes, lockouts or other similar events affecting travel, the Promoter shall have no obligation to provide the Grand Prize.

12.7 Failure to obtain any required visa(s) will also result in the Winner’s disqualification. In such circumstance, awarding an alternate winner shall be at the Promoter’s sole and absolute discretion. The Promoter, and/or their respective agents and agencies, are not responsible in the event that the Winners are denied the ability to fly out of or into any particular airport, whether due to airport / visa restrictions or otherwise. The Promoter, and/or their respective agents and agencies will not replace any lost or stolen tickets.
 

E. Other Conditions

1. All promotional materials shall form part of these Terms and Conditions. In the event of any inconsistency between these Terms and Conditions with any advertising, promotional or publicity materials in relation to or in connection with the Promo, these Terms and Conditions shall prevail.

2. The Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd. and/or Coca‑Cola Far East Limited (Malaysia Branch), are not and shall not be held responsible for any delay, error or any other problems in the operation of the Promo caused by or arising from breakdown, technical malfunction of any telephone network or lines, computer or on-line-systems, servers or providers, computer equipment, software, failure of e-mail on account of technical problems and / or traffic congestion on the internet and / or at any website or the telecommunication service or a combination thereof, including injury or damage to any participants or to any other person’s computer or mobile phone related to and / or resulting from participating or downloading materials in or in connection with the Promo.

3. In no event will the Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd., Coca‑Cola Far East Limited (Malaysia Branch), and their respective parents, affiliates, subsidiaries and related companies, their respective advertising or Promo agencies or their respective officers, directors, employees, members, shareholders, attorneys, respective and agents (collectively, “Affiliates”), be responsible or liable for any damages or losses of any kind, including but not limited to direct, indirect, incidental, consequential, special or punitive damages arising out of any the Participant’s acceptance of the Prizes, or their participation in the Promo. By participating in the Promo, Participants hereby release and agree to hold harmless the Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd., Coca‑Cola Far East Limited (Malaysia Branch) and their Affiliates from and against any and all rights, demands, claims, cause of action, losses, damages, costs and expenses whatsoever that they may have, or which may arise, whether in whole or in part, and whether directly or indirectly.

4. The Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd., Coca‑Cola Far East Limited (Malaysia Branch) and their Affiliates make no warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose of any of the Prizes. Without limiting the generality of the foregoing or anything in these Terms and Conditions, the Promoter, Coca‑Cola Bottlers (Malaysia) Sdn. Bhd., Coca‑Cola Far East Limited (Malaysia Branch) and their Affiliates are not liable for any defect in the Prizes. For the avoidance of doubt, no provision in these Terms and Conditions shall be construed as limiting the liability of any party for death or personal injury caused by such party’s negligence or any liability which cannot be excluded under the laws of Malaysia.

5. Notwithstanding any of the foregoing, the Promoter reserves the right to amend, add, replace, vary and / or modify these Terms and Conditions without giving prior notice. By participating in the Promo, the Participant is deemed to have accepted this Terms and Conditions and any amendments, additions, replacements, variations and modifications hereto, which shall be final and binding in all respects.

6. This Promo and the Terms and Conditions shall be governed by the laws of Malaysia. The parties hereby submit to the exclusive jurisdictions of the courts in Malaysia.

7. The Promoter’s decision on all matters relating to the Promo is final, conclusive, and binding. No correspondence will be entertained.

8. The Promoter is Coca‑Cola Refreshments Malaysia Sdn. Bhd., whose principal place of business is at Level 15, Menara Lien Hoe, Persiaran Tropicana, 47410 Petaling Jaya, Selangor Darul Ehsan.

9. For further enquiries, please call 1800-88-2653 or email to cic@coca-cola.com.my. Service is available Monday – Friday, between 8:30 am and 5:30 pm, excluding public holidays.  All calls to this number from your mobile phone may be subject to airtime charges by your service provider.

10. The Promo Agency is Lavish Team Sdn. Bhd., with business email cccontest@lavishteam.com.

11. For the Promoter’s Privacy Policy, please visit https://www.coca-cola.com/my/ms/legal/privacy-policy. By participating in this Promo, you are deemed to have consented to the processing of your personal data as described in the Privacy Policy. If you do not agree to these Terms and Conditions and the Privacy Policy, please do not participate in this Promo.

12. Where the Terms and Conditions of the Promo are prepared in English and any other language(s) in the event of any inconsistency between the English language and the other language(s), the English language version shall prevail and govern in all respects.