Terms and Conditions: The Coca‑Cola Sprite Returnables Consumer Promotion 2025
1. Promoters: This Sprite Returnables Promotional Competition (“Competition”) is organised by Coca‑Cola Africa (Proprietary) Limited (“CCA”) and RAPT Creative (Pty) Limited. (“the Promoters”)
2. Eligibility: The Competition is only open to permanent residents and citizens of the Republic of South Africa of the age of 18 (eighteen) years or older, living in South Africa and in possession of a valid form of identification (South African Identity Document or Passport). All participants must be natural persons; legal entities cannot participate in this Competition and no prize/s will be awarded to any legal entities. Any minor, or any employee, director, member, partner, agent or consultant of any of the Promoters, or any person who directly or indirectly controls or is controlled by any of the Promoters and/or immediate family members of any of the above persons, its advertising agencies, advisers, dealers, suppliers and bottlers of beverages identified by the trademarks owned by or licensed to The Coca‑Cola Company, its affiliates and/or associated companies, or employees of the participating retailers is not eligible to participate in this Competition and is therefore disqualified from participating in this Competition.
A participant who has previously won a prize in any Competition run by any of the Promoters in the last 6 (six) months shall not be eligible to participate in this Competition.
3. Agreement to these Terms and Conditions: By entering the Competition, all participants and the winners agree that they have read and understood these terms and conditions (“Terms and Conditions”) and further agree to be bound by these Terms and Conditions as interpreted by the Promoters, whose decision regarding any dispute will be final and binding. The Promoters reserve the right at any time, without notice, to amend, modify, or change these Terms and Conditions and any prizes, and to postpone, suspend or cancel this Competition and any prizes, or any aspect thereof, without notice at any time, for any reason which the Promoters reasonably deem necessary and without any compensation whatsoever. The names entered in the Competition must correspond with the names on the identity document and/or passport of the participant.
4. The Competition is only valid within South Africa. Participants must be within South Africa at the time of entering the Competition, for the verification process and at the time of the prizes being awarded should they be declared a winner, failing which such person will be disqualified and the draw of a replacement entry shall take place under the same terms and conditions as the first draw.
Competition Period:
5. The Competition commences on 27 October 2025 and ends at 23h59 (South African time) on 31 January 2026.
Entries received after the Competition Period will not be considered. Entries will be deemed to be received at the time of receipt and not at the time of transmission. Entries received will be considered final by the Promoters. Incomplete, inaccurate, unclear, erroneous, ineligible or incomprehensible entries will be deemed invalid and thus disqualified. Winners of certain prizes will be selected during the course of the Competition Period.
Entry Mechanic/How To Enter:
6. To enter into this Competition and stand a chance to win a Prize, participants must do the following:
a. Participants can enter into this Competition by using any one of the following entry mechanics:
Unique code mechanic:
● Participants must purchase a participating promotional product (see Annexure A for a list of participating products) which contains a unique code at participating stores, takeaways and retailers. Each code may only be used once. Not all products have unique codes on them. Promotional unique codes are 10 characters long and consist of a combination of numbers and letters. They do not contain any spaces or symbols. Participants may enter this Competition with unique codes as many times as they like provided they complete the entry mechanic set out here each time. See annexure A for participating products that contain unique codes; and
● Scan QR Code on the participating packs or on the point of sale materials in participating stores or Message the word ‘Hi to 082 508 9260’ on WhatsApp and complete the registration process which will require entrants to agree to these Terms and Conditions and provide their first name, surname and an opt-in decision to agree to, or decline to receiving direct marketing messages from The Coca‑Cola Company and CCA.
Selection:
7. Participants may enter the Competition subject to the following:
a. No automated entries will be allowed and all entries must be made by a natural person manually as per the entry mechanic described above.
b. If any entry was made in a manner which in the Promoters’ discretion provides the participant with an unfair advantage over other entrants, such a participant will be disqualified from this Competition.
c. The Promoters shall not be responsible for any lost, damaged, delayed, incorrect or incomplete entries for any reason whatsoever including but not limited to any network, computer or cell phone hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
d. The Promoters shall not be responsible for the failure of any technical element relating to this Competition that may result in an entry not being successfully submitted.
e. The Promoters reserve the right to disqualify any claim if fraud or cheating is suspected, including without limitation, through the manipulation of code or otherwise frequently falsifying data, sharing till slips to generate additional entries or when participating despite being a person excluded from participation in paragraph 2. The Promoters reserve the right to block such persons from submitting any further entries when a breach of this clause is detected.
Description of Prizes:
8. Participants stand a chance to win:
a. Tier 1:
i. One of 334 Stadium Event VIP Suite Tickets
b. Tier 2:
ii. 1 of 55000 airtime vouchers valued at R20 (Twenty Rands) each (“R20 Airtime Voucher”);
or
iii. 1 of 165000 airtime vouchers valued at R10 (Ten Rands) each (“R10 Airtime Voucher”);
or
iv. 1 of 626250 airtime vouchers valued at R5 (Five Rands) each (“R5 Airtime Voucher”);
Tier 3 (January only):
i. 1 of 15000 Store Vouchers valued at R150 (One hundred and fifty Rands)
9. The Promoters shall solely determine the specifications of each Prize and the Promoters’ decision shall be final in this regard. The conditions of each Prize are set out in clause 13 to 22 of these Terms & Conditions. Participants acknowledge that there is no guarantee that they will win a prize in this Competition.
10. The Promoters shall not award a Prize to a winner if it is unlawful to supply such Prize to the winner. In such instance, the winner shall immediately forfeit the Prize and be disqualified.
11. All winners are first subject to verification by the promoter, whose decisions are final and binding in all matters related to the promotion. If a participant fails the verification process for whatsoever reason, such person will be disqualified and shall not receive a prize and a replacement draw and winner will take place. A participant is not a winner of any prize (whether instant prizes or random draw prizes) even if such participant receives a message indicating that he and/or she is a winner or even if the participant receives and email message saying that he and/or she won, unless and until such participant ‘s eligibility , and such participant has been verified and participant has been notified that the verification is complete. The promoter will not accept screen shots or other evidence of winning in lieu of its validation processes.
12. The data bundles and airtime vouchers prizes are for different mobile network providers in South Africa. Data bundles and airtime vouchers for some mobile networks may run out quicker than those of the other mobile networks. Once all the data bundles and airtime vouchers for a specific mobile network run out, no more data bundles and airtime vouchers will be awarded to winners for such mobile network. Winners of data and airtime will find out instantly if they have won and the reward will be topped up to their device automatically. Each data bundle and airtime voucher is valid for 30 days from date of issue.
13. Forfeiture/disqualification additional conditions: If the Promoters (whether directly or through their agencies) are unable to contact or reach a potential winner for any of the prizes in this Competition, on his or her mobile number used to enter into this Competition after drawing his or her entry for whatever reason within 48 hours from the date of first notification as set out in these Terms and Conditions or if an official winner cannot be contacted within 48 hours from the date of being declared an official winner to arrange the delivery or collection or redemption of a prize as the case may be, or if a winner forfeits a prize for any reason, or if a person is not eligible to enter into this Competition, or if a potential winner fails the verification process after drawing his/her entry for whatsoever reason or if a potential winner or official winner fails to provide any required information within the timelines stipulated or if a winner refuses to accept a prize or refuses or fails to sign and send to the Promoters the acknowledgement of receipt of the prize, then such person will immediately forfeit their chance to win the prize or the prize and will be immediately disqualified from this Competition and an alternate potential winner from all remaining eligible entries (up to 3 (three) alternate potential winners may be permitted at the discretion of the Promoters) will be drawn, at the discretion of the Promoters. If the alternate potential winner/s are disqualified for whatever reason, the applicable prize will not be awarded, and the Promoters will decide what to do with the unawarded prize at their sole and absolute discretion.
Winner Selection and additional conditions:
14. Winners of Event Experience Tickets: A random draw will be conducted in accordance with the dates set out below in this paragraph by an independent auditor to select potential winners of the Event Experience Tickets as described in these Terms and Conditions. The potential winners of the Event Experience Tickets will be notified within 1 week of the relevant prize draw taking place via WhatsApp using the number that the potential winner used to enter the Competition, and will be subject to a verification process where they will be required to provide a valid identity document, daytime delivery address details and complete a verification document subject to the timelines that will be provided by the Promoters. If verification is successful, the potential winners will be declared official winners and a confirmation email will be sent. In addition, the winners will be required to sign and return to the Promoters, within five (5) days of the date notice is sent, an acknowledgement of the prize and indemnity form ("Declaration") to claim their Prize and to fulfil any such other requirements as determined by the Promoters. If a potential winner fails the verification process for whatsoever reason or a winner fails to send the complete Declaration within the timeline communicated, such person will be disqualified and shall not receive a Prize, and a replacement draw and winner may take place at the discretion of the Promoters. The selection of the winner for the Prize is final and binding in all matters related to the Competition. Delivery of the prize will be made within 8 weeks of the winner being successfully verified. Should a verified winner not be available to sign for the delivery at the provided address only 1 further delivery attempt will be made. Should the winner fail the second delivery attempt, the prize will be immediately forfeited by the winner and subject to a re-draw. The prize does not include any transport or accommodation.
Random draws will be conducted by an independent auditor according to the following draw schedule:
Game 1: 1 November 2025 PSL Gauteng, Loftus. Mamelodi Sundowns vs Orlando Pirates
Game 2: 2 November 2025 PSL Mpumalanga, Mbombela, TS Galaxy vs Stellenbosch FC
Game 3: 4 November 2025 PSL Gautent, FNB Stadium, Kaizer Chiefs vs Orbit College FC
Game 4: 4 November 2025 PSL Limpopo, Peter Mokaba Stadium; Sekhukhune United vs Richards Bay
Game 5 Early November 2025 Cape Town Area
Game 6: 22 November 2025 PSL Durban, Moses Mabhida Stadium, Amazulu FC vs Siwelele
Game 7: 22 November 2025 PSL Gauteng, Orlando Stadium, Orlando Pirates vs Chippa United
Game 8: 23 November 2025 PSL Mbombela; Mbombela Stadium; TS Galaxy vs Golden Arrows
Game 9: 30 November 2025 PSL Limpopo, Peter Mokaba Stadium; Sekhukhune United vs Stellenbosch FC
Game 10; 2 December 2025 PSL Free State, Free State Stadium; Siwelele vs Mamelodi Sundowns
Game 11; 3 December 2025 PSL EC; NMB Stadium; Chippa United vs Kaizer Chiefs
Game 12; TBC (January 2026)
Game 13; TBC (January 2026)
Game 14; TBC (January 2026)
Game 15; TBC (January 2026)
15. Winners of R20 Airtime Voucher: Winners of airtime voucher prize will be selected through an automated randomized system, and will find out instantly if they have won on the number that they used to enter this Competition. The prize will be topped up to their device automatically within 72 hours of the draw being conducted. Each airtime voucher is valid for 30 days from date of issue. The R20 Airtime Voucher Prizes are for different mobile network providers in South Africa, determined by the WhatsApp number used to submit the winning entry. Consumers need to send the winning code via USSD to *134*800*VoucherCode# to redeem their prize
16. Winners of R10 Airtime Voucher: Winners of airtime voucher prize will be selected through an automated randomized system, and will find out instantly if they have won on the number that they used to enter this Competition. The prize will be topped up to their device automatically within 72 hours of the draw being conducted. Each airtime voucher is valid for 30 days from date of issue.. The R10 Airtime Voucher Prizes are for different mobile network providers in South Africa, determined by the WhatsApp number used to submit the winning entry. Consumers need to send the winning code via USSD to *134*800*VoucherCode# to redeem their prize
17. Winners of R5 Airtime Voucher: Winners of airtime voucher prize will be selected through an automated randomized system, and will find out instantly if they have won on the number that they used to enter this Competition. The prize will be topped up to their device automatically within 72 hours of the draw being conducted. Each airtime voucher is valid for 30 days from date of issue.. The R5 Airtime Voucher Prizes are for different mobile network providers in South Africa, determined by the WhatsApp number used to submit the winning entry. Consumers need to send the winning code via USSD to *134*800*VoucherCode# to redeem their prize
18. Winners of R150 Store Vouchers: Winners of a R150 Store Vouchers will be selected daily only during the month of January 2026 of the Competition Period using an automated random computerised competition service which will be conducted by RAPT, and will find out instantly if they have won on the number that they used to enter this Competition. The prize will be topped up to their device automatically within 72 hours of the draw being conducted.
19. Once the winner has received the Prize, the Promoters shall not be liable and shall not take responsibility for any product malfunction or defect or manufacturing faults or defects, or damage or loss of or the Prize. Ownership of and risk in and benefit attaching to the Prize will pass on to the winner immediately. The Promoters do not cover insurance for the Prize once handed over to the winners of this Competition.
20. The Prize winners are obligated to behave responsibly and comply with these Terms and Conditions and all reasonable requests of the Promoters and its agents.
1. Winners accept the Prize on an ‘as is’ basis and the Promoters do not warrant the Prize’s merchantability or suitability for purpose. The Promoters do not manufacture, sell or distribute the Prize and cannot guarantee or warrant their functionality. The Prizes are not transferable or redeemable for cash or any other item and the Promoters reserve the right to substitute the Prize with any other prize of comparable commercial value.
2. Tier 1 Prize are subject to a strict one-time redemption policy. Once a winner has redeemed a Tier 1 Prize, they are disqualified from winning any additional Prizes in this Promotion. This rule ensures fairness and allows a greater number of participants the opportunity to win. Any attempt to claim multiple Prizes will be considered a breach of the competition's Terms and Conditions and may result in disqualification.
3. All participants and the winners, as the case may be, indemnify the Promoters, the Promoters’ advertising agencies, advisers, nominated agents, partners, suppliers and bottlers of beverages identified by the trademarks owned by or licensed to The Coca‑Cola Company, its affiliates and/or associated companies, against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this Competition (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoters and/or receipt and/or use of the Prizes).
4. Publicity: The Promoters may require the winners to be identified, photographed and published in printed media, or to appear on radio and television or on social media platforms or other platforms, when accepting their Prize or after having received their Prize. The winners will be given the opportunity to decline to the publication of their images and to participate in the Promoters’ marketing material in so far as it relates to the Competition.
5. Data Privacy: All personal information of the participants will be Processed* (a defined below) in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and shall be subject to CCA’s Privacy Policy found at: https://www.coca-cola.com/za/en/legal/privacy-policy and shall be processed by all Promoters. By entering into this Competition, participants acknowledge and understand that: (a) it is mandatory for all participants to provide their personal information in order to participate in this Competition failing which the participants will not be able to enter into the Competition; (b) the participants’ personal information shall be used for the purposes of processing their entry into this Competition and additional purposes as detailed in CCA’s Privacy Policy found here: https://www.coca-cola.com/za/en/legal/privacy-policy. The participants’ personal information collected in this Competition will be collected via the entry mechanic above and will be accessed by all the Promoters for the purposes of this Competition. The personal information will be retained for the duration of this Competition and for additional 5 (five) years from the end date of this Competition to comply with applicable laws. The additional personal information of the potential winners shall be used to verify the details and identity of the potential winners and to deliver the prize or arrange for collection of the prize if they are declared official winners; (c) The Coca‑Cola Company and its affiliates (including CCA, subsidiaries, its bottlers and joint ventures) may contact the participants via email, SMS, social media platforms and through other platforms to deliver marketing communications regarding their products and promotional activities, subject to the participant’s prior consent and in accordance with the provisions of POPIA; (d) they hereby consent to CCA transferring the participants’ personal information outside the Republic of South Africa. Any data transfers to countries that do not offer an adequate level of protection are subject to appropriate safeguards in accordance with the POPIA, to guarantee that participants’ personal information is adequately protected, including standards.
*Process or Processed or Processing means any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including: (a) the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; (b) dissemination by means of transmission, distribution or making available in any other form; or merging, linking, as well as restriction, degradation, erasure or destruction of information.
6. The Promoters may require the winners to complete and submit an information disclosure agreement and indemnification to enable the Promoters to ensure compliance with these Terms and Conditions and the Consumer Protection Act 68 of 2008. Should any winner refuse or be unable to comply with this rule for any reason, such a winner will be deemed to have rejected the Prize and it shall revert back to the Promoters.
7. In the event of unforeseen circumstances or causes beyond the Promoters’ reasonable control, the Promoters reserve the right to cancel this Competition, to change the number or nature of the prize at any time, or to change the Terms and Conditions at their discretion.
8. All queries relating to the Competition can be directed to the Coca‑Cola Customer Care Line on 0860 112 526. A copy of the Competition rules is available at no cost to the participants and can be downloaded in printable form at https://www.coca-cola.com/za/en/legal/terms-and-conditions-sprite-returnables-promotion-2025
9. These Terms and Conditions and the Competition will be governed by and construed in accordance with the laws of the Republic of South Africa.
ANNEXURE A: PARTICIPATING PRODUCTS
● Coca‑Cola Original Taste 1.25L Returnable Glass Bottle
● Coca‑Cola Original Taste 2L Returnable Plastic Bottle
● Coca‑Cola Original Taste 500ML Returnable Glass Bottle
● Coca‑Cola Original Taste 1.5L Returnable Plastic Bottle
● Coca‑Cola Zero 1.25L Returnable Glass Bottle
● Coca‑Cola Zero 2L Returnable Plastic Bottle
● Coca‑Cola Zero 500ML Returnable Glass Bottle
● Coca‑Cola Zero 1.5L Returnable Plastic Bottle
● Sprite 1.25L Returnable Glass Bottle
● Sprite 2L Returnable Plastic Bottle
● Sprite 500ML Returnable Glass Bottle
● Sprite 1.5L Returnable Plastic Bottle
● Fanta1.25L Returnable Glass Bottle Fanta 2L
● Fanta 500ML Returnable Glass Bottle
● Fanta 1.5L Returnable Plastic Bottle
● Stoney 1.25L Returnable Glass Bottle
● Stoney 2L Returnable Plastic Bottle
● Stoney 500ML Returnable Glass Bottle
● Stoney 1.5L Returnable Plastic Bottle
● Sparletta 1.25L Returnable Glass Bottle
● Twist 1.25L Returnable Glass Bottle
● Krest 1.25L Returnable Glass Bottle
● Cappy 1.25L Returnable Glass Bottle
● Cappy 2L Returnable Plastic Bottle
● Cappy 500ML Returnable Glass Bottle
● Cappy 1.5L Returnable Plastic Bottle