FAQs | Coca‑Cola South Africa

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A new recipe that makes Coca‑Cola Zero Sugar taste even more like the original Coca‑Cola (Coca‑Cola Classic) and without the sugar.

A new name – Coca‑Cola Zero Sugar – to communicate more clearly that the drink contains no sugar.

A new look – New packaging to reflect our global one brand strategy and extend the iconic appeal of the Coca‑Cola brand and red disc to the no sugar version. Looks more like Coca‑Cola Original.

Whether you drink it from a can or a bottle, Coca‑Cola is always the same. It’s the same recipe, the same ingredients and the same manufacturing process every time.

Did you know? Your perception of taste can be influenced by lots of things, like how cold the Coca‑Cola is or whether you drink it straight from the can or pour it into a glass.

There is 33 mg in a 330 ml can of Coca‑Cola. People are often surprised when they learn that a can of Coca‑Cola contains much less caffeine than the same amount of coffee.

Every day, millions of people enjoy beverages with caffeine including coffee, tea and soft drinks. Because caffeine has been consumed for centuries, we know a lot about it – it’s widely studied and is known to be safe at the levels used in our beverages.

We know that not everyone drinks caffeine and not everyone wants to drink it all the time, so we also offer a range of caffeine-free beverages, including TAB so people can make the choice for themselves and their families.

A sugar free sweetener from natural sources.

Stevia leaves contain a unique source of natural sweetness. They’re calorie free. The plant itself belongs to the chrysanthemum family. We use stevia plant extract to reduce the sugar and calories in some of our drinks such as Sprite, glaceau vitaminwater and Coca‑Cola Life.

Did you know? Stevia has been used in South America to flavour drinks for more than 200 years.

A low-calorie sweetener.

We use aspartame in combination with another low-calorie sweetener, acesulfame-K, to give a sweet taste to some of our drinks.

Did you know? Aspartame is about 200 times sweeter than sugar.


Our ingredients and manufacturing processes are rigorously regulated by government and health authorities in more than 200 countries. All of them have consistently recognised Coca‑Cola as a non-alcoholic product. 

Did you know? Coca‑Cola is the world’s largest non-alcoholic drinks company.

Diabetics can drink Coca Cola Light/ Zero however we recommend that you have a chat with your doctor about diabetes and your dietary requirements.


You can consume Powerade as our products are safe however we suggest you speak to a doctor with specific questions about dietary requirements during pregnancy.

Caffeine is a mild stimulant, and if you have it regularly and then stop abruptly, you may experience some headaches or other minor effects. But most of us can reduce or eliminate caffeine from our diets without serious problems.

Many people around the world enjoy consuming caffeine every day, in drinks like coffee, tea and soft drinks. People are often surprised to learn that Coca‑Cola actually contains much less caffeine than in the same amount of coffee.

We know that not everyone drinks caffeine and not everyone wants to drink it all the time. We also offer a range of caffeine-free drinks so people can make a choice for them and their families.

Did you know? We offer a range of sparkling soft drinks made without caffeine, such as Caffeine-Free Diet Coke, Sprite, Lilt and Fanta.

Yes. The Food Standards Agency recommends that pregnant women shouldn’t take more than 200mg of caffeine a day. A can of Coca‑Cola Classic contains 32mg of caffeine and a can of Diet Coke contains 42mg.

Did you know? We offer several caffeine free soft drinks including Caffeine-Free Diet Coke, Oasis, Fanta, Lilt, Sprite, 5 Alive and of course, glacéau smartwater.

Q1: How do I proceed after my pin code has been rejected?

A2: Check if your connection is stable. Once you are done refresh your page and try again after a few minutes.

Q2. What do I do after it indicates that the pin code has already been redeemed?

A2: Please refresh your page and try again after 7 days.

Q3: I have followed the instructions however it keeps on indicating that I have redeemed my voucher.

A3: Try opening a page and start the process of redeeming your voucher once again. Remember to enter the code manually, and do not copy, and paste.

Q4: How do I go about reaching a time limit on the site while entering the code?

A4: Check if your connection is stable. Open a new tab and try the process once again, however, remember to enter the code manually. There is a time limit on the site (30 seconds), and you will be informed you’ve reached your limit if you don’t enter the pin as soon as you land on the page.

For any other problems, please reach out to us on the contact-us page:


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