The Club Terms & Conditions | Coca‑Cola Great Britain
1. Introduction
1.1 These Terms govern participation in The Coca‑Cola Club (“The Club”), a loyalty program operated through the Coca‑Cola App (the “App”).
1.2 By enrolling, you agree to these Terms, as well as the Coca‑Cola GB Privacy Policy [https://datatrust.coca-cola.com/gb/en#global-privacy-notices] and the Coca‑Cola App Terms of Use [https://www.coca-cola.com/gb/en/legal/terms-of-service].
1.3 The Club is operated by Coca‑Cola Great Britain, 1A Wimpole Street, London, W1G 0EA (“the Company”).
1.4 The Company may amend these Terms at any time. The Company may make minor changes to these Terms from time to time (if, for example, there is a change in the law that means we need to change these Terms). Please check these Terms regularly to ensure that you understand the up-to-date terms that apply in relation to your membership. For any significant changes to these Terms that will materially impact you or if we choose to discontinue the membership then we shall provide you with two (2) months written notice.] Continued participation constitutes acceptance of changes.
1.5 If you need assistance or if you have any enquiry relating to your membership, you can contact Customer Services via 0800 22 7711 or contact us via https://www.coca-cola.com/gb/en/about-us/contact-us.
2. Eligibility & Participation
2.1 Age & Residence: Participation is open to individuals aged 18+, residing in Great Britain, with a valid Coca‑Cola App account.
2.2 Excluding employees (and their immediate families) of Coca‑Cola Great Britain, Coca‑Cola Europacific Partners, their affiliates, agencies, or anyone else professionally connected with the promotion.
2.3 Enrollment: Membership (i.e. becoming a “Member”) begins when you join The Club through registration via the Coca‑Cola App. You can only join The Club by first registering your details in the Coca‑Cola App. At enrollment, all users are placed in the “Member Tier” (see Section 5 for tier structure and progression criteria, which are based on Points earned through purchases and engagement activities).
2.4 Technical Requirements: Participants must have a compatible device, internet access, and an active Coca‑Cola App account. Costs for internet/data usage are the member’s responsibility.
2.5. If you need to change any of the details you provided when you registered, please either (i) update your details through The Club or the App; or (ii) contact Customer Services (see Section 1.5).
3. Membership Cycle
3.1 A rolling 90-day “Membership Cycle” starts upon enrollment to The Club and resets every 90 days thereafter. A “reset” means that Tier Status Points used to determine tier level start again at zero for the new cycle (see Section 5.2), while any unredeemed Balance Points remain valid until their expiry date (see Section 5.3). Members may progress to the next tier within the 90-day cycle, once the applicable points threshold is met (see Section 5.2).
3.2 Points earned, tier qualification, and maintenance are measured per Membership Cycle. “Maintenance” here refers to the number of Tier Status Points required to keep your current tier level into the next cycle, it does not mean account suspension or technical downtime. (See Section 5.2 for tier maintenance rules).
4. Earning Points
4.1 How to Earn Points:
Club Members may earn Points through a variety of activities, including but not limited to purchases, app engagement, and other promotional or engagement-based activities introduced by The Club from time to time. “App Engagement” typically refers to one-time actions linked to account setup or preferences (e.g., welcome bonus, consent to marketing). “Other engagement-based activities” refers to ongoing or repeatable interactions such as quests, QR scans, and content interactions (see Section 4.4).
4.2 Purchases
Product Codes: Enter valid PIN codes from eligible Coca‑Cola products. PIN codes are typically located under the bottle cap or printed on the inside of the can’s tab area, or under the cardboard outer packaging for multipacks.
Club Members can earn points this way a maximum of 10 times per day. In other words, a Club member can enter a maximum of 10 valid pin codes onto their account in The Club per day.
4.3 Points per Purchase
Points awarded depend on the size and type of the eligible product purchased, as set out below:
500ml Single Coca‑Cola Original Taste, Zero Sugar Cans - 60 Club Points
330ml Single Coca‑Cola Original Taste, Zero Sugar Cans - 30 Club Points
8 x 330ml Coca‑Cola Original Taste, Zero Sugar Multipack - 120 Club Points
10 x 330ml Coca‑Cola Original Taste, Zero Sugar Multipack - 120 Club Points
24 x 330ml Coca‑Cola Original Taste, Zero Sugar Multipack - 260 Club Points
30 x 330ml Coca‑Cola Original Taste, Zero Sugar Multipack - 260 Club Points
500ml Coca‑Cola Original Taste, Zero Sugar Bottle - 50 Club Points
1.5L Coca‑Cola Original Taste, Zero Sugar Bottle - 50 Club Points
1.75L Coca‑Cola Original Taste Bottle - 50 Club Points
2L Coca‑Cola Zero Sugar Bottle - 50 Club Points
4.4 App Engagement & Other Activities
Welcome bonus on enrolment – 10 points.
Other engagement-related activities, which may include but are not limited to:
Viral codes – using the code “THECLUB10” allowing 10 extra points (once in a lifetime)
Requesting free promotional codes for chance-based games (incl. Instant Win and Raffle mechanics) by contacting Customer Services at 0800 22 7711. Participants will be able to use their unique promotional code to enter the applicable promotions within The Club (no redemption of points required). Entry restrictions are dependent on the promotion.
All Points awarded are subject to The Club rules, these Terms, and any applicable campaign T&Cs. The Club reserves the right to introduce, modify, or withdraw Points-earning activities under this section at its discretion.
Club Members can see their point balance, membership level status and progression by accessing The Club menu item via the navigation bar. Club Members can also view the pin codes they have entered and the points that they received for them by navigating to the ‘Entered Pincodes‘ section via their profile. They can also view the prizes that they have claimed by navigating to the 'My Prizes' section via their profile.
4.5 Earning Rules:
Points count only for valid, verified activities within the Membership Cycle.
Fraudulent or invalid activities will be rejected and points reversed. Members shall not (a) use, or permit any third party to use, any automated system, software, bot, script, or other non-human means to access or participate in The Club, including to earn, accumulate, redeem, or transfer points or rewards; (b) share, lend, or otherwise permit any other person to access or use their account credentials or membership details, or hold more than one account within The Club; or (c) sell, resell, trade, auction, or otherwise distribute—whether in bulk or individually and whether for consideration or otherwise—any promotional codes, voucher codes, reward codes, referral links, or similar instruments issued under The Club. Each membership account is personal to the named individual and is non-transferable, and all Points, codes and rewards are issued for the personal use of the intended recipient only. Any Points, rewards, or codes earned, accumulated, or distributed in breach of this clause shall be void, and the Company may, in its sole discretion and without prior notice, suspend or terminate the member's account, forfeit accrued Points or rewards, reverse any associated transactions, permanently exclude the member from future participation, and pursue all available legal remedies including claims for damages and injunctive relief.
Points can only be earned, held and redeemed as set out in these Terms. Any Points obtained or used not in accordance with these Terms will be invalid and cannot be redeemed.
Points are personal to you and cannot be pooled with Points earned by another member and redeemed together.
As above, Club Members can earn points via entering a valid pin code onto their account in The Club a maximum of 10 times per day.
5. Tier Structure
5.1 Tier Definitions (Points earned in 90 days):
The Club offers three Tiers of participation; Member, Explorer and Icon, each providing access to a different scale of rewards. Rewards may include, but are not limited to, content, merchandise, vouchers, discounts, partner offers and experiences. The range and scale of rewards may vary during the year and will be communicated by The Club or in campaign-specific terms and conditions. The current list of rewards and the number of Points required for redemption are set out in The Club and may be updated at the Company’s discretion. The Company reserves the right to amend, substitute, or withdraw any reward at any time. Any changes will be communicated via The Club. Changes will not affect rewards already redeemed. “Tier Status Points” are used solely to determine your tier level within each 90-day Membership Cycle. These differ from “Balance Points”, which are the points you can redeem for rewards (see Section 5.2).
Member Tier (0 - 999 Points)
Access to a range of discounts and offers on selected products, services or partner activities.
Eligibility for periodic benefits, content, merchandise, vouchers, experiences or rewards as communicated by The Club.
Explorer Tier (1000 - 2999 Points)
Access to an expanded range or larger value of discounts, offers and partner activities.
Eligibility for selected merchandise, branded items or experiences announced by The Club.
Access to benefits available in the Member Tier.
Icon Tier (3,000+ Points)
Access to a further range or higher value of discounts, offers and partner activities.
Eligibility for invitations to special events, unique experiences or other activities announced by The Club.
Access to benefits available in the Member and Explorer Tiers.
All benefits are subject to availability, change or withdrawal at The Club’s discretion, and may be governed by campaign-specific terms and conditions. Where benefits are changed, they will be changed to a benefit of equivalent or greater value where necessary.
5.2 Tier Maintenance & Upgrade:
Tier Status Points reset to zero for qualification each Membership Cycle, while Balance Points remain available for redemption until 3rd August 2027 or until program is terminated. Tier level is reassessed at the start of each new Membership Cycle based on the number of Tier Status Points earned during the previous Membership Cycle.
Your Tier Status is determined by the number of Tier Status Points you earn within each 90-day Membership Cycle. Tier Status Points are earned through the same activities as Balance Points (e.g., entering product PIN codes, App engagement), but are used solely for tier qualification.
Tier Status Points reset to zero at the start of each new 90-day Membership Cycle, regardless of whether you upgrade, maintain or downgrade your Tier. This means that each cycle is a fresh qualification period.
Tier Maintenance & Upgrade thresholds:
Member must earn ≥ 1000 Tier Status Points within a 90-day cycle to upgrade to Explorer.
Explorer must earn ≥ 800 Tier Status Points within a 90-day cycle to maintain Explorer tier or ≥ 3,000 Tier Status Points to upgrade to Icon.
Icon must earn ≥ 2,000 Tier Status Points within a 90-day cycle to maintain Icon tier.
If you do not meet the required Tier Status Points to maintain your current tier by the end of the Membership Cycle, you will be downgraded to the applicable lower tier (e.g., Explorer to Member). If you meet or exceed the upgrade threshold, your tier will be upgraded at the start of the next Membership Cycle. In both scenarios, your Tier Status Points reset to zero at the beginning of the new Membership Cycle.
Your Balance Points are earned in the same way as Tier Status Points but are stored separately and do not reset at the end of each Membership Cycle. They are only reduced when you redeem them for rewards or once they reach the specific expiry date (see Section 5.3).
Example: If you move from Member to Explorer after earning 900 Tier Status Points, your Tier Status Points reset to zero when the new 90-day cycle begins, and you must earn the required amount again to maintain or upgrade further. Similarly, if you are downgraded, your Tier Status Points reset to zero as well. Your Balance Points remain in your account throughout these changes.
5.3 Points Expiry: All Balance Points expire on, 3rd August 2027 or until program is terminated, regardless of when the Points were collected or enrollment date. Where possible, the Company will try and notify you in advance that your Balance Points are about to expire but, in any case, it is your responsibility to make sure you use your Balance Points before they expire.
6. Redemption
6.1 Types of Rewards:
Guaranteed (“Collect & Get) Rewards
Participants may redeem a specified number of Points from their Points Balance in exchange for a stated reward, subject to availability and stock levels. Once redeemed, the reward is confirmed and will be provided, subject to applicable delivery terms. Rewards available for redemption using Points may vary from time to time and are subject to availability. The current list of rewards and the number of Points required for redemption are set out in The Club and may be updated at the Company’s discretion. The Company reserves the right to amend, substitute, or withdraw any reward at any time. Any changes will be communicated via The Club. Changes will not affect rewards already redeemed.
Chance-Based Entries
Participants may redeem a specified number of Points from their Points Balance to enter a promotional activity, including but not limited to instant wins, raffles, or skill-based competitions. Redemption of Points in this manner does not guarantee a reward; it provides an opportunity for a chance to win, subject to the rules and T&Cs of the applicable promotion. Alternatively, participants can enter these chance-based games for free by contacting Customer Services at 0800 22 7711. Participants will be provided with a unique promotional code that they can use within The Club which allows them to enter for free (no redemption of points required). Entry restrictions are dependent on the promotion.
Note: The Club may introduce additional chance-based mechanics from time to time. All such activities will be conducted in accordance with these Terms, and any campaign-specific T&Cs applicable local laws governing promotional games of chance, you will be able to find the specific terms for each of these mentioned within the app or on media where the promotion has been advertised.
6.2 When a Club Member qualifies for a higher Tier (Explorer or Icon), that Club Member immediately gains access to all benefits and redemption opportunities associated with that higher Tier, subject to the applicable program rules.
6.3 Qualification for a higher Tier does not remove access to benefits of any lower Tier. Club Members may continue to redeem or enjoy benefits from lower Tiers provided they have sufficient Points to do so and continue to satisfy all conditions attached to those benefits.
6.4 All benefits and redemption opportunities are personal to the Club Member, may be limited in quantity or frequency per person, and remain subject to change, suspension or withdrawal at the Company’s discretion in accordance with these Terms
Disclaimer: Rewards available for redemption using Points may vary from time to time and are subject to availability. The current list of rewards and the number of Points required for redemption are set out in The Club and may be updated at the Company’s discretion. The Company reserves the right to amend, substitute, or withdraw any reward at any time. Any changes will be communicated via The Club. Changes will not affect rewards already redeemed.
6.5 Redemption Rules:
Points are deducted from the Points Balance when redeemed.
Tier status is unaffected by redemption subject to the Membership Cycle.
6.6 Delivery & Restrictions:
No rewards shipped outside Great Britain.
Digital rewards will be available via your App account; physical rewards sent within 28 days of successful verification.
If any Rewards are not received by you or are otherwise defective once received, please contact Customer Services so that the Company can investigate and resolve.
7. Account Responsibilities
7.1 Keep account credentials secure.
7.2 Points and rewards are non-transferable, have no cash value and cannot be exchanged for cash or cash equivalents.
7.3 The Company reserves the right to suspend or terminate any account for suspected fraud, misconduct, or violation of terms. We reserve the right to cancel or suspend your participation in The Club or any rewards earned and not yet used in the event of fraud, abuse of rewards privileges, violation of these Terms, or at our discretion.
7.4. Your Membership can only be registered in the name of an individual and an individual may only register one Membership.
7.5 You should immediately report any fraudulent or unauthorised use of your Membership to Customer Services. If someone makes unauthorised use of your Membership we may, at Company’s sole discretion re-credit any Points redeemed without your consent to The Club. Circumstances in which we may determine, in our sole discretion, that we will not transfer and/or re-credit Points include where we reasonably believe that the notified incident has been caused by your breach of these Terms or if there are reasonable grounds for suspecting that you are or have been engaged in fraudulent or other unlawful conduct in relation to your Membership.
8. Program Changes & Termination
8.1 The Company may modify earning rules, tiers, or rewards on 2-month’s written notice.
8.2 The Company may suspend or terminate The Club on 2 month’s written notice.
8.3 Upon termination, participants may have 30 days to redeem any remaining Balance Points (whether earned during the last cycle or carried over from previous cycles). Unredeemed Balance Points after this period will be forfeited.
8.4 A Club Member cannot cancel their Club membership. If a user wants to withdraw from The Club, they must delete their Coca‑Cola account. This can be done via The Club by navigating to their profile, tapping the 'Edit' button next to their username and pressing 'Delete Account'. If you don’t have access to cancel your account via The Club, please contact Customer Services. If you cancel your Membership to The Club, you will lose the right to redeem any Balance Points that are unused at the time of cancellation and such Balance Points shall be lost.
8.5 If you cancel your Membership to The Club, you may choose to re-join The Club. When restarting your Membership, your previously-earned Points Balance will not continue to your new Membership.
8.6 If you are in breach of these Terms, if we have reasonable grounds to suspect that you are engaged in fraudulent or other criminal activities relating to us, The Club, the App or your participation in the Membership of The Club, or if you supply false or misleading information to us, we may (i) forfeit all Points Balance and/or redeemed rewards accrued by you; (ii) suspend your right to collect Points; and/or (iii) terminate your Membership to the Club.
9. Data Privacy
9.1 Personal data will be processed to operate The Club, deliver rewards, and, if consented, send marketing communications. This includes both information actively provided by the participant (e.g., registration details) and data collected automatically through App usage and engagement activities, in line with the local Privacy Policy.
9.2 See https://datatrust.coca-cola.com/gb/en#global-privacy-notices.
9.3 Data handling will comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
10. Liability & Disclaimers
10.1 The Company is not liable for: technical failures or unavailability of the App or The Club or lost, delayed, or damaged rewards in transit (except as required by local law).
To the extent permitted by law, our aggregate liability to you in respect of any loss or damage suffered and arising out of or in connection with these Terms, whether in contract, tort (including negligence) or for breach of statutory duty, or in any other way, shall not exceed £100; or in respect of loss or damage relating to a reward, then the Company’s liability is limited to the value of the relevant reward, unless prohibited.
If Company fails to comply with these Terms, it is responsible for loss or damage you suffer that is a foreseeable result of its breach or of its negligence. The Company is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of The Company’s breach or if it was contemplated by The Company and you at the time that you became a Member of The Club and agreed to be bound by these Terms.
The Company shall not be held liable for any loss or damage to you resulting directly or indirectly from any cause beyond our control, including but not limited to, failure of network services and failure of data processing systems.
Nothing in these Terms excludes or limits our liability for: (1) death or personal injury caused by our negligence; (2) fraud or fraudulent misrepresentation; or (3) any matter in respect of which it would be unlawful for us to exclude or restrict our liability.
11. Governing Law & Jurisdiction
11.1 These Terms are governed by the laws of England and Wales.
11.2 Disputes shall be subject to the courts of England and Wales.
11.3 Complaints regarding any element of your Membership should be sent in writing to PO BOX 73229, London, E14 1RP or by contacting Customer Services via https://www.coca-cola.com/gb/en/about-us/contact-us.
11.4 Points earned through using your Membership are not covered by any compensation scheme.
12. Miscellaneous
12.1 Severability: If any provision is invalid, the rest remain enforceable.
12.2 No Waiver: Failure to enforce any provision does not constitute a waiver.
12.3 Entire Agreement: These Terms plus the App Terms of Use constitute the entire agreement. Where relevant, campaign-specific terms and conditions may also apply and will take precedence in case of conflict with these general terms or work in conjunction with these terms.
12.4 Force Majeure: The Company is not responsible for events beyond its reasonable control.
12.5 Consumer Rights: As a consumer you have legal rights in relation to goods that are not of a satisfactory quality or fit for purpose and services not carried out with reasonable care and skill. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards Office. Nothing in these Terms will affect these legal rights.
12.6 Assignment: The Company may transfer the benefit of these Terms to any other company in the same group of companies as the Company. If the Company assigns the benefit of these Terms, your rights will not be affected.
12.7 Ownership: You acknowledge that all intellectual property rights The Club and the technology underpinning The Club anywhere in the world belong to us or our licensors, that rights in The Club are licensed (not sold) to you on a non-transferable, non-exclusive and revocable basis, and that you have no rights in, or to, The Club or the technology underpinning The Club other than the right to use each of them in accordance with these Terms. You acknowledge that you have no right to have access to The Club in source-code form. Any communications or materials you send to us through The Club by electronic mail or other means will be treated as non-proprietary and non-confidential. The Company is free to publish, display, post, distribute and otherwise use any ideas, suggestions, concepts, designs, know-how and other information contained in such communications or material for any purpose, including, but not limited to, developing, manufacturing, advertising and marketing us and our products.
KO Loyalty Costa T&Cs | Coca‑Cola Great Britain
*GB. 18+. To claim, sign up to The Club on the Coca‑Cola App. First 20,000 can redeem offer of free selected Coca‑Cola drink at participating Costa stores in GB using 10 welcome points when signing up. Excl. apply. Max 1 x free selected Coca‑Cola drink at participating Costa stores in GB/person. Open 09:00 03.08.26 and ends once 20,000 offers have been redeemed. Limited offer. Coupon valid until 30.07.27. Offer to be used in Costa stores only. For full T&Cs, visit cokeurl.com/club-terms. Coca‑Cola Great Britain, 1A Wimpole Street, London W1G 0EA.
Promoter: Coca‑Cola GB, 1 Wimpole St, London W1G 0EA
Long T&Cs
These Terms and Conditions (“Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.
The Promoter takes data protection seriously. By entering this promotion, you confirm that you have read the Privacy Policy for the applicable platform and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Promoter: Coca‑Cola Great Britain, 1A Wimpole Street, London W1G 0EA; no entries should be sent to this address.
Sign up is open to residents of Great Britain except employees (and their immediate families) of the Promoter and any other companies associated with the promotion.
This promotion opens at 09:00 on 12th August 2026 and closes when 20,000 coupons have been redeemed.
In order to claim your coupon, you will need to scan the QR code or download the Coca‑Cola App from the App Store or Google Play Store and sign up to The Club.
The coupon entitles the participant to 1 x 500ml free Coca‑Cola drink at Costa Stores in Great Britain. Available in Diet Coke or Coca‑Cola Zero Sugar.
There is a maximum total of 20,000 coupons available within the promotion.
Only available for redemption in participating Costa Stores in Great Britain (see paragraph 7 below). For the avoidance of doubt, this does not include any Costa Express, “We’re Serving Costa Coffee”, “Proud to Serve Costa Coffee”, “Proudly Serving Costa Coffee” or any other similar locations or concessions which are not Costa Stores.
Coupons are subject to the relevant Costa Terms and Conditions: https://gifting.costa.co.uk/terms-and-conditions.
Coupon must be used by 30.07.27, after which the coupon will become void and unusable.
The coupon may not be used in conjunction with another coupon.
Costa Stores may not allow coupons to be redeemed at self-checkouts without manual intervention from the cashier.
Coupons can only be used as stipulated, are not transferable to another individual and cannot be exchanged for cash or used in any other way. Sale of the coupon for profit is prohibited. Any breach of this term will result in disqualification, and we reserve the right to cancel the coupon.
We are not responsible for:
any incorrect or inaccurate information, whether caused by you, printing errors or by any of the equipment or programming associated with or utilised in the promotion;
technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software failures of any kind including any injury or damage to any person's computer account resulting from participating in this promotion, or mis-transcribed data;
unauthorized human intervention or human error which may occur in any part of the submission process or the process of the coupon;
technical or human error which may occur in the administration of the promotion or the processing of the coupon; or
any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from your participation in the promotion or receipt or use or misuse of any coupon.
Nothing in this section shall exclude our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability whose limitation is prohibited by law.
13. Use of a false name or address will result in disqualification.
14. All requests must be made directly by the person redeeming.
15. No responsibility can be accepted for submissions that are not submitted on time or in full, lost, mislaid, damaged, or delayed via email/phone, regardless of cause, including, but not limited to, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind, or corrupted webpages.
16. In the event of circumstances outside the Promoter’s control e.g. regulatory requirements, the Promoter reserves the right to void, suspend or cancel the promotion where it becomes necessary to do so, or amend or alter the Terms and Conditions of the promotion at any time, but we will always endeavour to minimise the effect on participants to avoid undue disappointment.
17. In so far as is permitted by law and subject to paragraph 12 above, the Promoter, their agents or distributors will not in any circumstances be responsible or liable to compensate you or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the coupon except where it is caused by our negligence or that of their agents or distributors or that of their employees. Statutory rights are not affected.
18. The Promoter’s decision is final in relation to promotional matters and no correspondence or discussion will be entered into.
19. In the event of a discrepancy between these standard Terms and Conditions and the details in the promotional material, these terms will prevail.
20. The Promoter reserves the right to refuse to provide a coupon or withdraw a submission and/or refuse further participation in the promotion and disqualify a participant where there are reasonable grounds to believe there has been a breach of:
these Terms and Conditions;
any law;
any instructions forming part of this promotion's submission requirements or otherwise;
where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means; or
where a participant's conduct is contrary to the spirit or the intention of the promotion.
21. If any provision of these Terms and Conditions (or any part thereof) is held to be invalid or unenforceable, all remaining provisions (or part thereof) will remain in full force and effect.
22. These Terms and Conditions are governed by relevant UK Law and yourself and the Promoter agree to only bring legal actions regarding these Terms and Conditions in a UK Court. The Promoter will try to solve any disagreements quickly and efficiently.
Data Protection: By submitting a submission, you acknowledge that the processing of your personal data is necessary for us to fulfil our obligations in respect of the promotion and to enable you to submit in the promotion and/or to use your coupon. You confirm and warrant that all data provided by you for these purposes are accurate. If you exercise your right to object to the processing of your personal data prior to the end of the promotion, your participation may be cancelled.
KO Loyalty x LFC T&Cs | Coca‑Cola Great Britain
GB, 18+. No purchase necessary – free entry route available. To enter: Reg & join Club on App. Buy pack or enter for free by calling 0800 22 7711. Use PIN code. Gain points to redeem against loyalty reward pool. Or use code CLUB10 to unlock 10 points. Use 20 points to enter or enter for free for a chance to win 1 of 3 pairs of hospitality tickets to a Liverpool home match including a ‘Meet a Legend’ experience, 1 of 10 signed Liverpool shirts, or 1 of 5 pairs of training ground visit experiences. Open 10.08.26–02.11.26. Max. 1 entry per person. Max. 1 win per person per prize type. Exclusions apply. Prizes, claim deadlines, entry limits & free entry details in Full T&Cs: cokeurl.com/club-terms. Coca‑Cola Great Britain, 1A Wimpole Street, London W1G 0EA.Promoter: Coca‑Cola GB, 1 Wimpole St, London W1G 0EA
These Terms and Conditions (“Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating, all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.
The Promoter takes data protection seriously. By entering this promotion, you confirm that you have read the Privacy Policy for the applicable platform and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Promoter: Coca‑Cola Great Britain, 1A Wimpole Street, London W1G 0EA; no entries should be sent to this address.
Eligibility
1. The promotion is open to residents of Great Britain (England, Scotland, and Wales) only, excluding employees (and their immediate families) of Coca‑Cola Great Britain, Coca‑Cola Europacific Partners, their affiliates, agencies, or anyone else professionally connected with the promotion.
2. Entrants must be 18 years or over.
3. Internet access and registration in the Coca‑Cola Club (the “Club”) on the Coca‑Cola App (the “App”) required.
4. Log in or register on the App.
5. Entry is valid via the App and uploading pin codes from purchased Coca‑Cola product packaging to receive loyalty points. Loyalty points, the quantity of which vary depending on the product purchased (as set out in clause 30 below), are the entry mechanism for the promotion. Use these points for an opportunity for a chance to win Instant win prizes on the App, this Liverpool Prize Draw promotion or collection of further points to redeem against Club rewards.
6. In addition to acquiring points by uploading the pin codes of purchased Coca‑Cola products, entrants can also use the code ‘CLUB10’ to unlock 10 extra points.
7. There is a no purchase necessary – free entry available which is set out below at paragraph 23.
8. For this specific promotion, the Liverpool promotion, entrants must navigate to the designated ‘Liverpool’ section of the Coca‑Cola Club and use 20 points to enter for a chance to win in the “Liverpool Prize Draw”.
9. There is a maximum of 1 entry per person to the “Liverpool Prize Draw” promotion in total for the promotional period.
10. Maximum of 1 prize win per person per prize type during this “Liverpool Prize Draw” promotion.
11. No entries from agents, third parties, organised groups, syndicates or aliases will be accepted. No incomplete, corrupted entries, or multiple entries from the same person beyond the limit will be accepted. The entry must be made directly by the person entering the promotion. Only genuine valid entries will be considered. Reasonable identity checks may be made for prize‑claiming to ensure entrants meet eligibility and entry-limit requirements before any prize is awarded.
Promotional Period
12. The main promotional period runs from 09:00 10.08.26 until 09:00 02.11.26 with an option to enter the prize draw for a chance of winning.
13. All entries will, upon entering the prize draw, receive an onscreen message confirming their entry into the prize draw.
14. Entries outside of the times and dates indicated will not be valid for the “Liverpool Prize Draw” and thus no opportunities to win will occur.
Promotional Draw
15. Entrants will enter the draw for a chance to win the following:
1 of 3 x Pairs of Hospitality Tickets to a Liverpool home match including a ‘Meet a Legend’ Experience
1 of 10 x Liverpool FC 26/27 Signed Shirts
1 of 5 x Training Ground Experiences watching Liverpool FC Women train at AXA Melwood
How to Enter
16. In order to download the Coca‑Cola App, scan the QR code on pack or download the App from the App Store or Google Play Store.
17. Once the App is downloaded, entrants will be required to login or create an account on the App, providing their full name, date of birth and a valid email address (which is personal and accessible throughout the promotion). This email address must belong only to the entrant and cannot be used by another entrant.
18. The Promoter does not permit the use of temporary, anonymised, relay, forwarding or otherwise masked email addresses, including but not limited to those ending in @privaterelay.appleid.com. These services may interfere with the secure delivery of administrative communications, winner prize confirmations, and important notifications.
19. Entrants need to join the Club and collect points in the promotion to enter for a chance to win prizes or collect for loyalty rewards or enter this specific “Liverpool Prize Draw”. Participants can purchase a promotional pack, for which different quantities of points will be available dependent on the product purchased (as set out in paragraph 30 below). You may also enter using the free entry route as set out in below (see paragraph 23 below).
20. Entrants can accumulate points by finding the pin code on their product, navigating to the ‘Pin Code’ section on the App or Club and entering the pin code (case sensitive) to redeem Club Loyalty Points. Club Loyalty Points will be added instantly to your wallet.
21. For the chance to enter and win in the “Liverpool Prize Draw”, entrants will need to navigate to the designated ‘Liverpool’ section of the Coca‑Cola Club and enter the prize draw. 20 points will be required to enter the prize draw.
22. Once entrants have successfully entered for their chance to win, they will see an onscreen message confirming their entry into the prize draw.
23. No Purchase Necessary: To enter for this “Liverpool Prize Draw2 promotion, entrants can call the following customer care number: 0800 22 7711 between 9am-5pm. Calls are charged at standard network rate. These calls may be charged outside of any inclusive call bundles. The participant will provide their details, including first and last name, which will be checked together with an email address, following which they will be issued with one unique promotional code by email to allow for entry into this prize draw only. Entries via this route will be subject to the maximum of 1 entry in total for this promotional period. The participant must be registered on The Club. The pin code can then be entered into The Club, following the instructions on The Club. Alternatively, entrants can enter by combining the 10 points they receive as a welcome offer when joining The Club with the 10 points they can receive when using the code ‘CLUB10’.
24. There is a limit of 1 entry per person for this prize draw.
25. There is a maximum of 1 win per person per prize type for this prize draw.
26. All valid entries into this prize draw will have an equal and random chance of winning in the prize draw as detailed, which will be carried out via an independently verified computer programme process.
27. Only valid entry information will be accepted for this prize draw. The Promoter reserves the right to disqualify and reject any inappropriate entries. All entry information is subject to verification and interrogation. Entry information or answers to relevant questions may not be sold or exchanged.
28. In the event of suspicious activity, the Promoter reserves the right to gather information or obtain further evidence to confirm the legitimacy of the entry/win.
29. Incomplete, illegible, invalid, or misdirected entries, entries received outside any promotional period, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by using multiple IP addresses, using identities other than their own, the use of programme, alias or multiple accounts or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the spirit of the promotion, that entrant’s entries will be disqualified and any prize award will be void. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
Participating Products
30. Participating promotional product packs, and their respective points value, include (subject to availability, whilst stocks last):
· 500ml Single Coca‑Cola Original Taste, Zero Sugar Cans - 60 Club points
· 330ml Single Coca‑Cola Original Taste, Zero Sugar Cans - 30 Club points
· 8 x 330ml Coca‑Cola Original Taste, Zero Sugar Multipack - 120 Club points
· 10 x 330ml Coca‑Cola Original Taste, Zero Sugar Multipack - 120 Club points
· 24 x 330ml Coca‑Cola Original Taste, Zero Sugar Multipack - 260 Club points
· 30 x 330ml Coca‑Cola Original Taste, Zero Sugar Multipack - 260 Club points
· 500ml Coca‑Cola Original Taste, Zero Sugar Bottle - 50 Club points
· 1.5L Coca‑Cola Original Taste, Zero Sugar Bottle - 50 Club points
· 1.75L Coca‑Cola Original Taste Bottle - 50 Club points
· 2L Coca‑Cola Zero Sugar Bottle - 50 Club points
31. Once you’ve accumulated Club loyalty points, your points will automatically be visible in your digital wallet within the App. Your wallet balance is a live count of all the in-app Club currencies you have collected. Your Coca‑Cola Club App wallet can be found via the bottom navigation in the app. To use your points, visit the win section within the App for how to enter into this “Liverpool Prize Draw”, and to explore other available prizes in the Instant Win promotion, or save for loyalty rewards.
Prize Types and Availability
3 x Pairs of Hospitality Tickets to a Liverpool home match including a ‘Meet a Legend’ Experience
32. Experience Liverpool FC like never before with an unforgettable hospitality package in the prestigious Founders Lounge at Anfield, complete with an exclusive meet-and-greet with a Liverpool FC legend.
33. Located within the Anfield Road Stand and inspired by the club’s rich heritage, the Founders Lounge offers exceptional pitch views, first-class hospitality, and a premium matchday atmosphere. You and your guest will enjoy a champagne welcome, a four-course dining experience, complimentary drinks, and premium seating as you watch top-flight football in style. A truly memorable experience for any Liverpool FC supporter.
34. This prize package for the winner and their guest includes:
· Access to The Founders Lounge from three hours before kick-off until one hour after the final whistle
· Match tickets in the Anfield Road Stand Middle Tier (Block AM4 or AM5)
· Champagne on arrival
· Four-course matchday menu
· Complimentary full bar (excluding during play)
· Half-time and full-time refreshments
· Exclusive visit from a former Liverpool FC or Liverpool FC Women player
· Matchday programme and gift
· Complimentary Wi-Fi
35. The specific fixtures for these football match tickets will be chosen by the Promoter; the winners will have no claim over the match chosen.
36. Winners will be entitled to two match tickets, one for the winner and one for their guest. Winners of the football match tickets will not be able to change their match ticket once confirmed, regardless of personal circumstances.
37. The winners and their guests are responsible for all expenses not expressly stated in these Terms and Conditions as being included as part of the prize. All other costs and expenses incurred from the prize are at the winners’ and their guests’ own cost, unless otherwise expressly stated within the prize details.
38. As part of the responsibility of the Promoter, the winners and their guests will be required to submit to a confidential background check or to provide suitable information to answer questions to confirm eligibility and help ensure that the use of any such person in advertising or publicity for the promotion will not bring Promoter into public disrepute, contempt, scandal or ridicule or reflect unfavourably on the promotion as determined by the Promoter in its sole discretion. This will include all relevant football banning orders or related incidents at any football ground as required by the government, the police or relevant law enforcement agencies or the Premier League. Part of this process may also include questions during the claim process and a review of personal information sourced from data available in the public domain. The tickets are only available in the home section of the stadium; hence all necessary checks/ conditions must be adhered to. The Promoter reserves the right to disqualify any potential winner on the basis of the findings resulting from such background or information check.
39. Football match prizes are subject to the relevant Terms and Conditions of the Premier League and Liverpool Football Club.
40. Tickets are STRICTLY NON-TRANSFERABLE and MUST NOT BE SOLD nor advertised for sale whether on the internet, in newspapers or elsewhere. Any person found in breach of this term will be disqualified from participating. No cash alternatives or other alternative prize will be available in whole or in part, except in the event of circumstances outside the reasonable control of the Promoter, whereby the Promoter reserves the right to substitute the prizes with prizes of equal or greater value. The prize will only be awarded directly to the winner.
41. Any ticket obtained in breach of these Terms and Conditions shall be void and all rights conferred or evidenced by such ticket shall be nullified.
10 x Liverpool FC 26/27 Signed Shirts
42. Official Liverpool FC 26/27 Shirt signed by a first team player.
5 x Training Ground Visit Experiences watching Liverpool FC Women train at AXA Melwood
43. You and your guest will step behind the scenes at AXA Melwood for a rare opportunity to experience a day at the home of Liverpool FC Women.
44. Winners and their guests will travel from Anfield to the training ground, where they'll be welcomed by the club before meeting members of the first-team squad. You'll have the chance to watch a live training session, see how the team prepares for competition, and gain a unique insight into life as a professional footballer.
45. The experience also includes a guided tour of the training centre and lunch at AXA Melwood before returning to Anfield. Winners and their guests will also have the option to take part in an Anfield stadium tour following the visit.
46. This experience package for the winner and their guest includes:
· Return coach travel between Anfield and AXA Melwood
· Meet and greet with Liverpool FC Women first-team players
· Exclusive opportunity to watch a live first-team training session
· Behind-the-scenes tour of AXA Melwood Training Centre
· Lunch at the training ground
· Optional tour of Anfield
47. Please note that photos and filming will be restricted during certain parts of the experience, and your tour guide will advise you on this.
48. Timings and itinerary are subject to change and will be confirmed with the winners ahead of the experience.
Winner Selection and Notification
49. During the promotional period, those consumers enter the “Liverpool Prize Draw” will be entered based upon the date and time of entry. The prize draw will take place on 02.11.26 (after 09:00) via an independently audited and verified prize draw programme.
50. All valid entrants will receive confirmation after entry via an onscreen message.
51. Winners only, will be sent a confirmation email (using the email address submitted upon entry) to confirm their win (subject to verification) within 2 working days of the draw taking place.
52. The winners will have been requested in the email sent to provide additional information within 14 days (could be less for the Hospitality Ticket packages depending on home matches secured by the Promoter), including their address, via a secure link to start the verification process. During the offline claims process, once verified, winners will receive a further confirmation email informing them of the process for receiving their prize. It is the responsibility of entrants to check junk/spam folders to ensure they are in receipt of any communications.
53. Prizes are strictly non-transferable and will be issued to the winning entrant only. Any person found in breach of this term will be disqualified from participating. No other alternative prize will be available in whole or in part, except in the event of circumstances outside the reasonable control of the Promoter, whereby the Promoter reserves the right to substitute the prizes with prizes of equal or greater value. The prize will only be awarded directly to the winner.
54. The Promoter will make reasonable efforts to contact the winners and then after successful contact, to receive the relevant information to allow fulfilment of the claim and arrange the prize dispatch. Regular reminder emails (up to 2) will be sent out to winners until they either redeem their prize in full or the Promoter forfeits the prize. Inaccurate information may result in the prize being forfeited. If a winner has not responded to notifications within the specific timescale stated (could be less for the Hospitality Ticket packages) or if a selected winner is ineligible, otherwise in breach of these Terms and Conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to withdraw the prize and to forfeit this origin win and to reallocate the prize if possible to a reserve drawn next in line in the original draw. Winners should retain their notification email message until their win has been verified. The reserve winner contacting process will continue until up to two (2) reserves have been contacted for any outstanding prize. Any prizes that have not been claimed after this process has been executed will be withdrawn from the promotion. Entrants are encouraged to monitor their email account during this time in case they are a winner.
55. For the Training Ground Experience and Hospitality Ticket packages, potential winners will be required to securely provide information to the Promoter, as indicated, within the specified time scale, such as their name, a valid address, photo I.D and additional contact details to assist with fulfilling the claim and arranging the prize. Inaccurate information may result in the prize being forfeited.
56. For the Hospitality Ticket packages, tickets for a Liverpool home match will be emailed securely to the winners’ email address prior to the relevant football match date or made available for collection at the ground on the day of the match. Please note that the football tickets could be sent up to 48 hours before the match. The Promoter accepts no responsibility for failed delivery due to provision of incorrect contact details by entrants. If circumstances mean that it is not viable to provide the tickets before the match, then the tickets may be arranged to be securely collected (with the relevant ID) from a location at the home match club by the winner. Winners will also be sent further information regarding when and where they should meet prior to their hospitality experience.
57. For the Training Ground Experience packages, following successful verification, winners will be added to a guest list and sent an itinerary, including the date, time and meet point, prior to the event.
58. The signed shirts will be dispatched via secure, tracked delivery within 28 days of receiving notice of successful verification.
59. The Promoter accepts no responsibility for failed delivery due to provision of incorrect contact details. Any prize that is returned undelivered will be assumed unwanted and the Promoter reserves the right to re-allocate, if time permits, using the same process referred to above in these Terms and Conditions.
General Information
60. The Promoter reserves the right to verify all entries and the winners and to refuse to award a prize, withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
61. No cash or other alternative prize available in whole or in part, except in the event of circumstances outside the reasonable control of the Promoter, the Promoter reserves the right to offer a suitable alternative of equal or greater value.
62. A list of the prize winner’s surnames and their counties will be available by submitting your request to the relevant page on the website: https://www.coca-cola.com/gb/en/about-us/contact-us - select the ‘I have a question’ from the first drop down, complete your details and press submit within 3 months of the promotion closing. The Promoter reserves the right to refuse any or all such requests. Should a winner object to their information being made available, they should contact the Promoter by the same link but filling in details on the winner restrictions part of the form. The Promoter may nevertheless disclose the information to the relevant Advertising Standards Authority if required to do so.
63. The Promoter, its agents and the prize partner will only use personal information supplied by entrants to this promotion for the purposes of administering this promotion.
64. Winners may be required, if they consent to take part in reasonable publicity relating to this promotion without further remuneration. The winner is under no obligation to adhere to this request.
65. The Promoter reserves the right to add more prizes into the main promotion. Winners only will be notified in line with these Terms and Conditions.
66. The Promoter's decision is final in all matters pertaining to the promotion without prejudice to the entrant’s statutory rights. As a consumer, you have legal rights in relation to goods that are not of a satisfactory quality or fit for purpose and services not carried out with reasonable care and skill. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards Office. Nothing in these terms will affect these rights.
67. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
68. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
69. The Promoter may at its absolute discretion disqualify any participant found to be tampering with the application process or operation of the website or to be acting in any manner disruptive to the promotion.
70. Sometimes, through reasons outside of the Promoter’s control, the App may not be accessible. The Promoter cannot guarantee continuous, uninterrupted access to the App. No responsibility will be accepted for any difficulties in entering, claiming or any entries/claims delayed or corrupted. The Promoter will have no liability for any loss arising out of such an event.
71. Limitations of liability: insofar as permitted by law, neither the Promoter nor the promotional parties assume any responsibility or liability for:
a) Any faulty, incorrect, errors or failed electronic data transmissions;
b) Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this promotion;
c) Inaccessibility or unavailability of the internet or the website or any combination thereof;
d) Insofar as permitted by law, any injury or damage to participants or to any other person’s computer which may be related to or resulting from any attempt to participate in the promotion.
72. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
73. These Terms and Conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by the laws of England and Wales who shall have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning these terms.
Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the Data Protection Act 2018. Click here for the Promoter’s Privacy Policy - https://www.coca-cola.com/gb/en/legal/privacy-policy. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by submitting the relevant detail on the form at https://privacyportal.onetrust.com/webform/e3ab7adf-beb9-4769-844e-c1ec4e6d17bb/f2a168c7-8bfd-4f84-….. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.